This procedure uses the basic troubleshooting steps described in Basic Troubleshooting Process.
Use this procedure to troubleshoot hardware faults with the Oracle ILOM web interface and, if necessary, prepare the server for service.
Before beginning this procedure, obtain the latest version of the system product notes.
The Oracle ILOM login page appears.
Enter a user name (with administrator privileges) and password at the log-in screen. The Oracle ILOM Summary Information page appears.
The Status section of the Summary screen provides information about the server subsystems, including:
Processors
Memory
Power
Cooling
Storage
Networking
In the above example, the Status screen shows that the Memory subsystem requires service. This indicates that a hardware component within the subsystem is in a fault state.
The Memory screen appears.
The above example shows the Memory subsystem screen and indicates that DIMM 8 on CPU 0 has an uncorrectable ECC fault.
The Open Problems screen provides detailed information, such as the time the event occurred, the component and subsystem name, and a description of the issue. It also includes a link to an Oracle KnowledgeBase article.
In this example, the hardware fault with DIMM 8 of CPU 0 requires local/physical access to the server.
After servicing the component, you might need to clear the fault in Oracle ILOM. For more information, refer the service procedure for the component.