If you configure your store to support split shipping, you should also customize the templates for emails that contain order summaries so those emails can display the appropriate shipping addresses.
The data available to the email templates to support the split shipping feature comes from the Orders resource in the Store REST API. Support has been added for multiple shipping groups, in the form of a shippingGroups array, and for an alias property to identify the addresses contained in those shipping groups. For more information, see Understand REST support for split shipping.
Note: Before you customize the email templates, read the “Configure Email Settings” section in Using Oracle Commerce Cloud Service guide. For details about working with FreeMarker templates, see the Apache FreeMarker documentation at freemarker.org.
To display multiple shipping addresses in an email template:
Download the email template as described in Customize Email Templates.
Update the
html_body.ftlfile. See Sample email template for sections of a samplehtml_body.ftlfile that supports split shipping.Upload the updated template as described in Customize Email Templates.
