This section describes how to customize the templates for the types of email a store sends. The email templates are provided as FreeMarker templates. FreeMarker is a Java template engine. You do not need to install FreeMarker in order to edit the template files. For information about FreeMarker templates, see the FreeMarker Manual at freemarker.org.

If your Commerce Cloud instance is running multiple sites, you can configure and customize templates on for each site. See Download and edit email templates to learn how to select a site when you download email templates and upload your changes. See Add a site to a template for information about site names and URLs in templates.

This section includes the following topics: