Eloqua-WeChat Integrator app
Important: The Oracle Eloqua WeChat app has been removed from the Oracle Cloud Marketplace and is no longer available for download. For customers with the app enabled, the app will remain active in its current form until December 1, 2022, after which the app will be sunset and no longer be available for use.
The Eloqua-WeChat Integrator app allows you to send messages to followers of your WeChat® official account using an Oracle Eloqua campaign. This app captures WeChat followers' public information into an Oracle Eloqua contact record. It also captures some WeChat activity data from the WeChat official account as external activity in Oracle Eloqua.
To use the WeChat channel with Eloqua, add your WeChat official accounts to the app configuration.
WeChat users subscribe by scanning the quick response (QR) code of your WeChat official account in an advertisement. Once users follow your account, they receive a welcome message, are directed to a landing page, and are asked to complete an Eloqua registration form. The form information, including followers' WeChat public information, is recorded in Eloqua contact records.
Once contacts are created or updated, you can use the campaign canvas to tag your followers and to send them WeChat messages. You can send messages to all your followers, by tag, or by segment.
You can also invite followers to an event, send them electronic tickets, and use a mini program to verify tickets at the event.
You can create referral activities to encourage WeChat users to invite their friends to participate by offering a gift.
You can track follower activity, such as clicking links and menus, scanning a QR code, and unfollowing an account. You can use this tracking data and WeChat profile information with Oracle Eloqua features, such as segmentation, lead scoring, and decision steps to further personalize your messages.
WeChat®, 微信®, and the WeChat and 微信 Logos are registered trademarks of Tencent Technology (Shen Zhen) Company Ltd. Used under license.
You can manage user permissions on this app by following the instructions listed
Next steps
Adding WeChat official accounts
Configuring the welcome message
Creating a registration landing page
Creating a template with a mini program
Using the QR code content service
Collecting follower information through a chat session
Synchronizing subscription status
Managing WeChat referral activities
WeChat for Oracle Eloqua overview in Topliners