Monitoring and Troubleshooting

This chapter provides procedures for monitoring your NetSuite Point of Sale (NSPOS) environment and solving many common problems that might occur.

• Workstation/Register Statuses in NSPOS 2020.1.X and Later

• NS ERP Workstation/NSPOS Normal State Monitoring

  • Workstation Monitoring in NetSuite ERP

  • Normal State Monitoring in NSPOS

  • Monitoring Statistics NSPOS 2020.1.X and Later

  • Monitoring Statistics NSPOS 2018.2.X – 2019.1.X

• Troubleshooting

  • General Advice

  • Enabling NSPOS Features in NetSuite ERP

  • Replication Issues

  • Workstation and Peripheral Issues

  • Software Issues

Follow these links to work with the topics in question.

Related Topics

NSPOS Administrator Guide

NetSuite Point of Sale Overview

Environment – Required

Environment – Optional

Managing Items and Prices

Transaction Management

Company

General Notices