Tracking Delayed Payments
Delayed payments are the list of payments that require your urgent attention as these payments were not processed successfully due to errors.
Payment Automation allows you to track delayed payments with the Delayed Payments saved search that tracks payments with the following statuses:
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For Submission with error
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Data Error
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ACH Payment Return
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For Resubmission
To access the Delayed Payments saved search, go to Lists > Search > Saved Searches and search for NSNSB - Delayed Payments.
To review delayed payments:
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Go to SuiteBanking > Payment Automation > Dashboard.
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On the left pane, click Payments.
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Click the Delayed subtab.
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Click the Reference No. link of the transaction you want to investigate.
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Click the SuiteBanking subtab.
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On the Payment Audit Trail subtab, click the Name link on the transaction line you want to review.
To determine the reason of a payment failure, go to the bill payment record and see the value of the Failed Reason field.
Related Topics
- Processing Payments
- Daily Transaction ACH Limit
- Paying a Single Vendor
- Overriding the Preferred Mode of Payment
- Processing Bulk Payments
- Reviewing Failed and Rejected Payments
- Reviewing Scheduled Payments
- Reviewing Outstanding Checks
- Canceling Virtual Cards
- Reviewing Remittance Email
- Overview of Payment Statuses
- Frequently Asked Questions about Payment Automation