Processing Payments

Important:

Starting December 31, 2026, support is targeted to end for the Payment Automation SuiteApp. This change is in line with the upcoming end of partnership with HSBC.

You can no longer apply for HSBC online accounts in NetSuite. Only customers who applied by March 4, 2026 can continue using the SuiteApp until support ends in December. New or pending applications for HSBC online accounts will not be processed.

To continue enrolling accounts or subsidiaries for online payments, switch to the Intelligent Payment Automation SuiteApp. For more information, see Intelligent Payment Automation.

For more information about off-boarding, see Customer Off-boarding.

This section provides the following information about how to process payments with Payment Automation:

• Daily Transaction ACH Limit

• Paying a Single Vendor

• Overriding the Preferred Mode of Payment

• Processing Bulk Payments

• Vendor Prepayment

• Approving Payment Batches

• Tracking Delayed Payments

• Reviewing Failed and Rejected Payments

• Reviewing Scheduled Payments

• Reviewing Outstanding Checks

• Canceling Virtual Cards

• Reviewing Remittance Email

• Overview of Payment Statuses

Related Topics

• Payment Automation SuiteApp
• Overview
• Setting Up Payment Automation
• Making Money Transfers
• Statements and Reconciliation
• Frequently Asked Questions about Payment Automation

General Notices