Reviewing Failed and Rejected Payments
To review failed and rejected payments:
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Go to SuiteBanking > Payment Automation > Dashboard.
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On the left pane, click Payments.
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Click the Canceled subtab.
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Click the Reference No. link of the transaction you want to investigate.
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Click the SuiteBanking subtab.
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On the Payment Audit Trail subtab, click the Name link on the transaction line you want to review.
To determine the reason of a payment failure, go to the bill payment record and see the value of the Failed Reason field.
Related Topics
- Processing Payments
- Daily Transaction ACH Limit
- Paying a Single Vendor
- Overriding the Preferred Mode of Payment
- Processing Bulk Payments
- Tracking Delayed Payments
- Reviewing Scheduled Payments
- Reviewing Outstanding Checks
- Canceling Virtual Cards
- Reviewing Remittance Email
- Overview of Payment Statuses
- Frequently Asked Questions about Payment Automation