The information in this topic applies to System Notes and System Notes v2.
There may be times when you have questions about a transaction such as:
When was it created, and by whom?
Have there been any changes to it?
Did someone void or delete it, and when?
NetSuite stores data on each entry that a user makes to create, change, or delete a transaction. This data includes all users involved in the history of this transaction, each user's action, the date and time of that action, if there was an account impacted, and the amount after the change.
This historical data may be referred to as system notes, an audit trail, or as history. NetSuite provides a variety of methods for you to retrieve historical details about changes made to transaction records. See the following topics for information:
NetSuite also provides a more general system note search function that retrieves details about other types of records in addition to transactions. For information about this function, see Searching System Notes.