Service Point - Field Info

The Field Info page allows the user to override premise field information on a specific service point. It also shows the corresponding premise field information.

Use Menu > Customer Information > Service Point > Search and navigate to the Field Info page

Description of Page

To override premise field information on a specific service point, set Override Premise Field Information to Yes. If the value is set to No, the premise information may not be overridden.

Turn on OK to Enter if the meter is located in the interior of the premise and your company has permission to enter.

Indicate a MR Warning if a specific warning should be downloaded to the person who reads the meter.

Indicate a MR Instruction if specific instructions should be downloaded to the person who reads the meter. Meter read instructions and warnings are downloaded as part of the meter read download.

Use Instruction Details to provide more detailed instructions to the individual who reads meters at this premise.

Turn on Key at Premise if the meter is secured in a locked area and your company has the key. If this field is turned on, you may also specify the Key ID.