Overview

For some of your interval billing customers, you may define additional options under which certain calculations supporting the customer's rate may be overridden or altered occasionally for specific periods of time. Some examples of such options are:

• Special days throughout the year on which the contract's TOU map is overridden with a special predefined TOU pattern specified for that type of day
• Periods of time during which customers are required to lower their demand by a predefined contractual amount of power
• Occasional offers to pay a special price for energy falling within a specific demand range