Allocate Advance Deposit for Delinquent Customers

In the fully insured group business, the group customers may opt to pay the advance deposit upfront so that it can be used in case of delinquency to settle unpaid amount. The group customer may pay the advance deposit at the parent customer or policy level. Oracle Revenue Management and Billing enables you to park the advance deposit received from the group customers at the parent customer or policy level.

If you create a bill with charges from multiple policies, then the system should receive advance deposit at the parent customer level. The system will then use the advance deposit to pay unpaid bills of all the policies of the parent customer where he is the policy holder. The system enables you to create an account at the parent customer level to park the advance deposit. However, if you create a bill with charges from a single policy, then the system should receive advance deposit at the policy level. The system will then use the advance deposit to pay unpaid bills of the respective policy. The system enables you to create a policy-specific account at the parent customer level to park the advance deposit.