Payment Exceptions

When the system attempts to distribute a payment, there are a small number of situations where it can't do its job. Some examples of classic errors:

• No contract to hold a credit. For example, if an account overpays their debt and the account doesn't have a single contract that is allowed to hold a credit, a payment error is generated.

The system saves payments that are in error just as it saves payments that are error-free. This is done because payments are nothing more than a snapshot of the data that was used to distribute the payment. By saving the snapshot, you can see the information the system used when it detected the error and therefore more effectively correct it.

Every payment in error is written to the Payment Exception table. A To Do background process creates To Do entries for records in this table.