Adding a Log Entry for an Inbound Message

Procedure

To add a log entry for an inbound message:

  1. Search for the inbound message in the Inbound Message screen.
  2. In the Search Results section, click the link in the Inbound Message Information column corresponding to the inbound message for which you want to add a log entry.
    The Inbound Message screen appears.
  3. Click the Log tab.
    The Log tab appears.
  4. Click the Add Log Entry link in the upper right corner of the Inbound Message Log zone.

    The Add Inbound Message Log window appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Inbound Message Information Displays information about the inbound message. Not applicable
    Log Details Used to specify additional comments for the inbound message. Yes
  5. Enter the comments in the Log Details field.
  6. Click Save.
    The log entry is added in the Inbound Message Log zone.

Related Topics

For more information on... See...
How to search for an inbound message Searching for an Inbound Message
Inbound Message screen Inbound Message (Used for Viewing)
Inbound Message Log zone Inbound Message Log