Account Information

The Account Information zone displays the details of the account. It contains the following sections:

• Main - Displays the basic information about the account. It contains the following fields:

  Field Name	Field Description
  Account Information	Displays the concatenated string of information about the account separated by a comma (,). In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application. Note: It has a link. On clicking the link, the Account screen appears where you can view the details of the account.
  Division	Displays the division to which the account belongs.

• Accounting Information - Displays various accounting related information. It contains the following fields:

  Field Name	Field Description
  Eligible for Accrual	Indicates whether accrual is calculated for the account. The valid values are: Yes No
  Accrual Cycle	Indicates the accrual cycle for the account.
  Account on Hold	Indicates whether the account is on hold. The valid values are: Yes No
  Account on Dispute	Indicates whether an account is on dispute. The valid values are: Yes No
  Overdue Process for Account	Indicates whether an overdue process is created for the account. The valid values are: Yes No
  ECR Eligibility	Indicates whether the account is eligible for generating the earnings credit rate (ECR). The valid values are: Yes No
  ECR Offset Eligibility	Indicates whether the account is eligible for generating the earnings credit rate (ECR) offset. The valid values are: Yes No
  ECR Offset Distribution Type	Indicates the type of the ECR offset distribution for the account.
  ECR Account Distribution Priority	Displays the priority of the ECR distribution for the account.
  ECR Expiration Cycle	Indicates the ECR expiration cycle.

• Contact Information - Displays the contact details of the account's main customer. It contains the following fields:

  Field Name	Field Description
  Address Source	Indicates which address should be used to route the account's bills and/or quotes via the postal service.
  Country	Indicates the country where the main customer is located.
  Address 1	Displays the first line of the main customer's address. It may contain details, such as house number and apartment name.
  Address 2	Displays the second line of the main customer's address. It may contain details, such as street name.
  Address 3	Displays the third line of the main customer's address. It may contain the landmark details.
  Address 4	Displays the fourth line of the main customer's address.
  House Type	Indicates the type of the house.
  Number 1	Displays the numeric information, if any, related to the address.
  Number 2	Displays the numeric information, if any, related to the address.
  In City Limit	Indicates whether the main customer resides within the city limit. The valid values are: Yes No
  City	Displays the city where the main customer is located.
  Geographic Code	Displays the geographic code of the address.
  County	Displays the county where the main customer is located.
  State	Indicates the state where the city or county is located.
  Postal	Displays the postal or zip code of the address.

  Note:

  The above mentioned fields except Address Source appear in the Contact Information section when the address source of the main customer is set to Account Override and the respective data is available for the account.

• Account Identifiers - Lists various types of identification associated with the account. It contains the following columns:

  Column Name	Column Description
  Account Identifier Type	Indicates the account identifier type.
  Account Identifier	Displays the value of the account identifier type.

• Billing Information - Displays the billing information of the account. It contains the following fields:

  Field Name	Field Description
  Bill Cycle	Indicates the bill cycle of the account. Note: It has a link. On clicking the link, the Bill Cycle screen appears where you can view the details of the bill cycle. This field appears when the respective data is available for the account.
  Last Bill	Displays the concatenated string of information about the last processed bill of the account separated by a comma (,). Note: It has a link. On clicking the link, the Bill screen appears where you can view the details of the bill. This field appears when last bill information exists for the account.
  Previous Bill	Displays the concatenated string of information about the bill prior to the last bill of the account separated by a comma (,). It has a link. On clicking the link, the information of bill appears in the Bill screen. Note: It has a link. On clicking the link, the Bill screen appears where you can view the details of the bill. This field appears when previous bill information exists for the account.
  Pending Bill	Displays the concatenated string of information about the pending bill of the account. It has a link. On clicking the link, the information of bill appears in the Bill screen. Note: It has a link. On clicking the link, the Bill screen appears where you can view the details of the bill. This field appears when pending bill information exists for the account.
  Auto Pay	Indicates whether automatic payment option is defined for the account. The valid values are: Yes No

• Financial Details - Displays the financial details of the account. It contains the following fields:

  Field Name	Field Description
  Current Balance	Displays the current amount payable on the account.
  Payoff Balance	Displays the total amount that is paid against the account.
  Overdue Amount	Displays the overdue amount payable under the overdue process of the account.
  Dispute Amount	Displays the dispute amount payable under the dispute request created for the account.
  Last Payment Information	Displays the concatenated string of information about the last payment made on the account. It has a link. On clicking the link, the information of payment event appears in the Payment Event screen. Note: It has a link. On clicking the link, the Payment Event screen appears where you can view the details of the payments made on the account. This field appears when last payment exists for the account.

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