Bill Information

The Bill Information screen allows you to view:

• Basic details about the bill

• Settlement activities, such as payment, offset, refund, or write off through which the bill is settled

• Active hold requests due to which the bill is kept on hold

• Offset requests through which the bill is offset against another bill

• Bill line items of the bill

• Garnishment adjustments of the bill

• Refund and write off requests through which the bill or its bill segment is either refunded or written off

• Dispute requests due to which bill is kept on hold

The Bill Information screen contains of the following zones:

• Bill Information

• Settlement Activities

• Hold Details

• Offset Details

• Bill Line Items

• Garnishment Details

• Refund and Write Off Details

• Dispute Details

Related Topics

Parent Topic: Customer 360° View