Refund and Write Off Details
The Refund and Write Off Details zone lists the refund and write off requests through which the bill or its bill segment is either refunded or written off. It contains the following columns:
Column Name | Column Description |
---|---|
Create Date/Time | Displays the date and time when the refund or write off request is created. |
Refund/Write Off Request Information | Displays the concatenated string of information about the
refund or write off request separated by a comma (,). Note: It has
a link. On clicking the link, the Refund Request or Write Off Request screen appears depending
on whether the request is created for refund or write off.
|
Refund/Write Off Amount | Displays the total refund or write off amount. |
Status | Indicates the status of the refund or write off request.
The valid values are:
|
Action | Indicates whether the request is created for refund or write
off. The valid values are:
|
Account Information | Displays the concatenated string of information about the
account for which the refund or write off request is created. In addition,
this column has a context menu which helps in navigating to other
screens in the application. Note: It has a link. On clicking the link,
the Account screen appears where you can view
the details of the account.
|
Created By | Indicates the user who has created the refund or write off request. |
Note: Pagination is used to display
limited number of records in this zone. You can use the navigation
links, such as Previous and Next to navigate between pages.
You can filter the list using the Action field available in the Filter area. By default,
the Filter area is hidden. You can view the Filter area by clicking the Filters () icon in the upper right corner of this zone.
Related Topics
For more information on... | See... |
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How to view the 360° information of an account | Viewing the 360° Information of an Account |
How to view the bill information of an account | Viewing the Bill Information |
Bill Information screen | Bill Information |