Viewing the Overdue Process Details

Procedure

To view the details of an overdue process:

  1. Search for the overdue process in the Delinquency Central screen.
  2. In the Search Results section, click the link in the Overdue Process Information column corresponding to the overdue process whose details you want to view.

    The Overdue Process screen appears. It consists of the following tabs:

    • Main - Displays the basic details of the overdue process.

    • Events - Displays the events details of the overdue process.

    • Log - Displays a complete trail of actions performed on the overdue process.

    • Characteristics - Displays the characteristics of the overdue process.

  3. View the event details of the overdue process in the Overdue Process screen.

Related Topics

For more information on... See...
Delinquency Central screen Delinquency Central (Used for Viewing)
Overdue Process screen Overdue Process Maintenance
How to search for an overdue process Searching for an Overdue Process