Table of Contents

• Title and Copyright Information
• Preface
• 1 KDS Basics
• 2 Getting Started
• 3 Basic KDS Configuration
  • Configuring a KDS Controller
  • Configuring a Backup KDS Controller
  • Configuring the KDS Bump Bar
    • KDS Bump Bar Templates and Scancodes
  • Configuring the KDS Toolbar
  • KDS Bump Bar and Toolbar Functions
  • KDS Display Types
  • Configuring a KDS Display
  • Configuring Showing Checks on KDS Displays
  • Configuring a KDS Order Device
  • Configuring Production Lanes
  • Configuring Workflow
  • Handling Orders Using Production Lanes and Workflow
  • Configuring Order Device Routing By Guest Check Amount
• 4 Client Application Loader (CAL) Setup for KDS
  • CAL Installation Prerequisites for KDS
  • Allowing Employees to Install and Authenticate POS Clients and Service Hosts
  • Configuring the Deployment Schedule to Install CAL on KDS
  • Installing CAL on the KDS
  • Configuring KDS to Run as a Windows Service
• 5 Dynamic Order Mode (DOM)
  • Enabling and Disabling DOM
• 6 Dynamic Display and Kitchen Zones
  • Configuring Dynamic Display
• 7 KDS Capacity Scheduling
  • Examples of Capacity Scheduling Scenarios
  • Disabling DOM-Related Options for KDS Capacity Usage
  • Enabling Single Item Per Suborder (SIPS)
  • Disabling Load Balancing and Enabling Capacity Scheduling
  • Setting the Relative Capacity for Each Order Device
  • Setting the Relative Capacity Used By Each Menu Item
  • Setting the Relative Capacity for Each Order Device in a Kitchen Theme
  • Setting the Relative Capacity for Each Component
• 8 Menu Item Timing
  • Timing by Order
  • Timing by Dining Course
  • Configuring Menu Item Timing
  • Displaying the Order Chit
  • Voiding Timed Items
• 9 Split Order Screens
  • Configuring Multiple Panels on a KDS Display
• 10 Production Items for KDS
  • Configuring Production Items for Menu Items
  • Linking Production Items to KDS Displays
  • Configuring the Behavior of Production Counters
  • Pre-production Items for KDS
• 11 POS Operations and KDS Sharing the Same Client
  • Configuring a Workstation to Run on the Same Client as the KDS
  • Configuring a KDS Display to Run on the Same Client as a Workstation
• 12 Prep Station Linking
  • Linking Prep Stations
• 13 KDS Load Balancing
  • Creating KDS Distribution Groups
  • Assigning a Distribution Group to a KDS Order Device
• 14 Menu Item Prioritization on KDS Displays
  • Prioritizing Menu Items on KDS Displays
• 15 Menu Item Components
  • Components with Condiments
  • Creating Menu Item Components
  • Assigning Components to a Menu Item
• 16 KDS Configuration for Dining Courses
  • Configuring KDS Displays to Show One Course at a Time
  • Configuring Order Chits for Dining Courses
  • Configuring KDS Course Overrides
  • Suppressing Dining Courses from Orders
• 17 Workstation Alerts for Unsuccessful Sending to Order Devices
  • Enabling Workstation Alerts
• 18 Kitchen Themes
  • Configuring Employee Privileges for Kitchen Themes
  • Creating Kitchen Themes
  • Importing Current Settings to a Kitchen Theme
  • Creating a Kitchen Theme Period
• 19 KDS Highlight Schemes
  • Configuring KDS Highlight Schemes
  • Assigning KDS Highlight Schemes to Order Types
  • Assigning KDS Highlight Schemes to Production Items
• 20 Order Receipts
  • Order Receipt Layouts
  • KDS Chit Layout Styles
  • SEI KDS Chit Layout Styles
  • Order Chit Sort Priority on KDS Displays
  • Configuring the Default KDS Check Tender for Guest Check Printing
• 21 Runner Chits
  • Printing Runner Chits by Order Type
• 22 Media Viewer Configuration
  • Supported Media Files, Systems, and Compatibility
  • Media Viewer Installation Prerequisites
  • Installing IIS on Microsoft Windows 7 SP1, Microsoft Windows 8.1, and Microsoft Windows 10
  • Installing IIS on Microsoft Windows Server 2008 R2
  • Installing IIS on Microsoft Windows Server 2012 R2
  • Installing Desktop Experience on Microsoft Windows Server 2008 R2 and Microsoft Windows Server 2012 R2
  • Adding the Media Viewer Hostname as a Trusted Site on Microsoft Windows Server 2008 R2 and 2012 R2
  • Media Viewer Installation Tasks
  • Deploying the Media Viewer CAL Package
  • Associating Media Files with Menu Items
• 23 KDS Posting Files
  • Generating KDS Posting Files
  • KDS Posting File Specification
  • File Format
  • Field Definitions
    • Suborder Done Record
    • Check Closed Record
    • Reviewed Suborder Done Record
    • Alert State Record
    • Distribution State Record v1 (Deprecated)
    • Distribution State Record v2 (KDS 2.2–3.2)
    • Distribution State Record v3 (KDS 3.3 and higher)
    • Distribution State Transition
• 24 Translation for KDS
  • Setting the Language for KDS Displays
  • Translating KDS Toolbar Button Names
• 25 KDS Operations
  • KDS Initialization
  • Using the KDS Toolbar and Bump Bar
  • Switching Between the POS and KDS
  • KDS Chit Icons
  • SEI KDS Chit Markers
  • KDS Connection Icons
• 26 KDS Reports
• 27 Remote Support
  • Creating Support Session Buttons
  • Launching and Closing a Support Session