Progress Report

The Progress Report uses personalized insights and energy saving tips to encourage customers to maintain or improve their energy efficiency. Its design incorporates behavioral science techniques such as normative comparison, curiosity, and anchoring to keep customers engaged over time. Features like the Energy Use Benchmark, neighbor comparisons, context aware tips, and marketing modules are designed to support ongoing energy savings.

See the Progress Report Modules for more information about how the experience varies by module.

Progress Report Modules

The Progress Report type is built with a predefined mix of dynamic and static modules carefully crafted to tell customers a personalized story about their energy use. It provides new experiences and insights that vary over time, depending on specific customer attributes and utility goals. Go to the individual module page for more details about the user experience.

The following modules are included on the front of the report:

• Header
• Energy Use Benchmark
• Three-Bar Neighbor Comparison or Efficiency Zone
• Explainer
• Page Turn

The following modules are included on the back of the report:

• Self-Comparison
• Progress Report Tips
• Marketing Modules
• Utility Info