Confirming Server and Site Specifications
Determine Correct Rackmount Hardware
Mark the Rackmounting Location
Install the Rackmount Hardware
Installing the Shipping Bracket Assembly (Optional)
Connecting Data and Management Cables
Powering On the Server for the First Time
Connect a Terminal or Emulator to the SER MGT Port
Power On the System for the First Time
Oracle Solaris OS Configuration Parameters
Assigning a Static IP Address to the SP
Booting the Oracle Solaris Operating System
Understanding System Administration Resources
Platform-Specific Oracle ILOM Features
Oracle VM Server for SPARC Overview
Hardware Management Pack Overview
Source for Downloading Hardware Management Pack Software
Hardware Management Pack Documentation
Display the Oracle ILOM -> Prompt
Power On the Server (Oracle ILOM)
Power Off the Server (Oracle ILOM)
Reset the Server (Oracle Solaris OS)
Reset the Server (Oracle ILOM)
Reset the SP to Default Values
Important Hardware RAID Guidelines
Prepare to Use the FCode Utility
Hot Spare Drives in RAID Volumes (LSI)
Determining If a Drive Has Failed
RAID Drive Replacement Strategies
Changing Server Identification Information
Change Customer Data on FRU PROMs
Change System Identifier Information
Restore the Host Power State at Restart
Specify the Host Power State at Restart
Disable or Re-Enable the Host Power-On Delay
Specify Parallel Boot of the SP and Host
Configure Host Behavior (Keyswitch State)
Disable or Re-Enable Network Access to the SP
Display the DHCP Server IP Address
Display the IP Address of the SP
Using an In-band Connection to the SP
Configure the Host Boot Mode (Oracle VM Server for SPARC)
Change the Host Boot Mode Behavior at Reset
Manage the Host Boot Mode Script
Display Host Boot Mode Expiration Date
Override OBP Settings to Reset the Server
Configuring Server Behavior at Restart
Specify Behavior When the Host Resets
Specify Behavior When the Host Stops Running
Specify Behavior at Boot Timeout
Specify Behavior if Restart Fails
Specify Maximum Restart Attempts
Enabling Automatic System Recovery
Identifying WWN-Designated SAS2 Devices
Mapping WWN Values to Hard Drives (OBP probe-scsi-all Command)
Identify a Disk Slot Using prtconf (Oracle Solaris OS)
WWN Syntax in an OS Installation on an Individual Drive
WWN Syntax in an OS Installation on a RAID Volume
Oracle ILOM Troubleshooting Overview
Display FRU Information (show Command)
Check for Faults (show faulty Command)
Check for Faults (fmadm faulty Command)
Clear Faults (clear_fault_action Property)
Interpreting Log Files and System Messages
Oracle ILOM Properties That Affect POST Behavior
Verifying Oracle VTS Installation
Verify Oracle VTS Installation
Understanding Component Replacement Categories
Removing Power From the Server
Replacing a Faulty Processor Module
Install a New Processor Module
Verify Processor Module Functionality
Understanding DIMM Configurations
Locate a Faulty DIMM (DIMM Fault Remind Button)
Locate a Faulty DIMM (show faulty Command)
Increase Memory With Additional DIMMs
Increase Memory With Additional DIMMs (16-Gbyte Configurations)
Understanding DIMM Configuration Error Messages
Hard Drive Hot-Pluggable Capabilities
Hard Drive Configuration Reference
Verify Hard Drive Functionality
Power Supply and AC Power Connector Configuration Reference
Power Supply and AC Power Connector LEDs
Verify Power Supply Functionality
Servicing RAID Expansion Modules
Remove the RAID Expansion Module
Install the RAID Expansion Module
Servicing the Service Processor Card
Service Processor Card Overview
Locate a Faulty Service Processor Card
Remove the Service Processor Card
Install the Service Processor Card
Verify Service Processor Card Functionality
Fan Module Configuration Reference
Verify Fan Module Functionality
Express Module Configuration Reference
Locate a Faulty Express Module
Verify Express Module Functionality
Locate a Faulty Rear I/O Module
Verify Rear I/O Module Functionality
Servicing the System Configuration PROM
System Configuration PROM Overview
Remove the System Configuration PROM
Install the System Configuration PROM
Servicing the Front I/O Assembly
Install the Front I/O Assembly
Servicing the Storage Backplane
Servicing the Main Module Motherboard
Main Module Motherboard Overview
Locate a Faulty Main Module Motherboard
Remove the Main Module Motherboard
Install the Main Module Motherboard
Verify Main Module Motherboard Functionality
Servicing the Rear Chassis Subassembly
Rear Chassis Subassembly Overview
Remove the Rear Chassis Subassembly
Install the Rear Chassis Subassembly
Returning the Server to Operation
Power On the Server (start /SYS Command)
When no faults have been detected, the show fault output looks like this:
-> show faulty Target | Property | Value --------------------+------------------------+------------------- -----------------------------------------------------------------
Other examples are shown in the following sections.
The following is an example of the show faulty command reporting a power supply fault.
Note - The characters “SPT” at the beginning of the message ID indicate that the fault was detected by Oracle ILOM.
-> show faulty Target | Property | Value --------------------+------------------------+------------------------------- /SP/faultmgmt/0 | fru | /SYS/PS0 /SP/faultmgmt/0/ | class | fault.chassis.power.volt-fail faults/0 | | /SP/faultmgmt/0/ | sunw-msg-id | SPT-8000-LC faults/0 | | /SP/faultmgmt/0/ | uuid | 59654226-50d3-cdc6-9f09-e591f39792ca faults/0 | | /SP/faultmgmt/0/ | timestamp | 2010-08-11/14:54:23 faults/0 | | /SP/faultmgmt/0/ | fru_part_number | 3002235 faults/0 | | /SP/faultmgmt/0/ | fru_serial_number | 003136 faults/0 | | /SP/faultmgmt/0/ | product_serial_number | BDL1024FDA faults/0 | | /SP/faultmgmt/0/ | chassis_serial_number | BDL1024FDA faults/0 | | /SP/faultmgmt/0/ | detector | /SYS/PS0/VOLT_FAULT faults/0 | |
The following is an example of the fmadm faulty command reporting on the same power supply fault as shown in the show faulty example. Note that the two examples show the same UUID value.
The fmadm faulty command was invoked from within the Oracle ILOM faultmgmt shell.
Note - The characters “SPT” at the beginning of the message ID indicate that the fault was detected by Oracle ILOM.
-> start /SP/faultmgmt/shell Are you sure you want to start /SP/faultmgmt/shell (y/n)? y faultmgmtsp> fmadm faulty ------------------- ------------------------------------ -------------- ------- Time UUID msgid Severity ------------------- ------------------------------------ -------------- ------- 2010-08-27/19:46:26 edc898a3-c875-6b86-851a-91a4ed8ad58e SPT-8000-MJ Critical Fault class : fault.chassis.power.fail FRU : /SYS/PS3 (Part Number: 300-2159-05) (Serial Number: 1908BAO-1020A90156) Description : A Power Supply has failed and is not providing power to the server. Response : The service required LED on the chassis and on the affected Power Supply may be illuminated. Impact : Server will be powered down when there are insufficient operational power supplies Action : The administrator should review the ILOM event log for additional information pertaining to this diagnosis. Please refer to the Details section of the Knowledge Article for additional information. faultmgmtsp> exit
The following is an example of the show faulty command displaying a fault that was detected by POST. These kinds of faults are identified by the message Forced fail reason, where reason is the name of the power-on routine that detected the fault.
-> show faulty Target | Property | Value --------------------+------------------------+-------------------------------- /SP/faultmgmt/0 | fru | /SYS/PM0/CMP0/B0B0/CH0/D0 /SP/faultmgmt/0 | timestamp | Oct 12 16:40:56 /SP/faultmgmt/0/ | timestamp | Oct 12 16:40:56 faults/0 | | /SP/faultmgmt/0/ | sp_detected_fault | /SYS/PM0/CMP0/B0B0/CH0/D0 faults/0 | | Forced fail(POST)
The following is an example of the show faulty command displaying a fault that was detected by the PSH technology. These kinds of faults are identified by the absence of the characters “SPT” at the beginning of the message ID.
-> show faulty Target | Property | Value --------------------+------------------------+-------------------------------- /SP/faultmgmt/0 | fru | /SYS/PM0 /SP/faultmgmt/0/ | class | fault.cpu.generic-sparc.strand faults/0 | | /SP/faultmgmt/0/ | sunw-msg-id | SUN4V-8002-6E faults/0 | | /SP/faultmgmt/0/ | uuid | 21a8b59e-89ff-692a-c4bc-f4c5cccc faults/0 | | 7a8a /SP/faultmgmt/0/ | timestamp | 2010-08-13/15:48:33 faults/0 | | /SP/faultmgmt/0/ | chassis_serial_number | BDL1024FDA faults/0 | | /SP/faultmgmt/0/ | product_serial_number | BDL1024FDA faults/0 | | /SP/faultmgmt/0/ | fru_serial_number | 1005LCB-1018B2009T faults/0 | | /SP/faultmgmt/0/ | fru_part_number | 541-3857-07 faults/0 | | /SP/faultmgmt/0/ | mod-version | 1.16 faults/0 | | /SP/faultmgmt/0/ | mod-name | eft faults/0 | | /SP/faultmgmt/0/ | fault_diagnosis | /HOST faults/0 | | /SP/faultmgmt/0/ | severity | Major faults/0 | |
These are the Oracle ILOM shell commands most frequently used when performing service-related tasks.
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