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SPARC T4-4 Server HTML Document Collection
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Document Information

Using This Documentation

Product Notes

Related Documentation

Feedback

Support and Accessibility

Installation and Setup

Confirming Server and Site Specifications

Server Overview

Front Panel Components

Rear Panel Components

Confirming Specifications

Preparing for Installation

Shipping Kit

Handling Precautions

ESD Precautions

Tools Needed for Installation

Installing the Server

Install Optional Components

Rack Compatibility

Rackmount Kit

Determine Correct Rackmount Hardware

Mark the Rackmounting Location

Install the Rackmount Hardware

Install the Server

Installing the Shipping Bracket Assembly (Optional)

Installing the CMA (Optional)

Connecting the Server Cables

Cabling Requirements

Identifying Ports

Connecting Data and Management Cables

Secure Cables Using the CMA

Powering On the Server for the First Time

Connect a Terminal or Emulator to the SER MGT Port

Prepare Power Cords

Power On the System for the First Time

Oracle Solaris OS Configuration Parameters

Assigning a Static IP Address to the SP

Booting the Oracle Solaris Operating System

Administration

Understanding System Administration Resources

Oracle ILOM Overview

Platform-Specific Oracle ILOM Features

Oracle Solaris OS Overview

OpenBoot Overview

Oracle VM Server for SPARC Overview

Multipathing Software

Hardware Management Pack Overview

Source for Downloading Hardware Management Pack Software

Hardware Management Pack Documentation

Accessing the Server

Log In to Oracle ILOM

Log In to the System Console

Display the ok Prompt

Display the Oracle ILOM -> Prompt

Use a Local Graphics Monitor

Oracle ILOM Remote Console

Controlling the Server

Power On the Server (Oracle ILOM)

Power Off the Server (Oracle ILOM)

Reset the Server (Oracle Solaris OS)

Reset the Server (Oracle ILOM)

Reset the SP to Default Values

Configuring Hardware RAID

Hardware RAID Support

Important Hardware RAID Guidelines

Prepare to Use the FCode Utility

FCode Utility Commands

Create a Hardware RAID Volume

Hot Spare Drives in RAID Volumes (LSI)

Determining If a Drive Has Failed

RAID Drive Replacement Strategies

Locate Device Paths

Changing Server Identification Information

Change Customer Data on FRU PROMs

Change System Identifier Information

Configuring Policy Settings

Specify Cooldown Mode

Restore the Host Power State at Restart

Specify the Host Power State at Restart

Disable or Re-Enable the Host Power-On Delay

Specify Parallel Boot of the SP and Host

Configure Host Behavior (Keyswitch State)

Configuring Network Addresses

SP Network Address Options

Disable or Re-Enable Network Access to the SP

Display the DHCP Server IP Address

Display the IP Address of the SP

Display the Host MAC Address

Using an In-band Connection to the SP

Configuring Boot Mode

Boot Mode Overview

Configure the Host Boot Mode (Oracle VM Server for SPARC)

Change the Host Boot Mode Behavior at Reset

Manage the Host Boot Mode Script

Display Host Boot Mode Expiration Date

Override OBP Settings to Reset the Server

Configuring Server Behavior at Restart

Specify Behavior When the Host Resets

Specify Behavior When the Host Stops Running

Set the Boot Timeout Interval

Specify Behavior at Boot Timeout

Specify Behavior if Restart Fails

Specify Maximum Restart Attempts

Configuring Devices

Unconfigure a Device Manually

Reconfigure a Device Manually

Monitoring the Server

Monitoring Faults

Enabling Automatic System Recovery

Display Server Components

Locate the Server

Updating the Firmware

Display the Firmware Version

Update the Firmware

Display OpenBoot Version

Display POST Version

Identifying WWN-Designated SAS2 Devices

World Wide Name Syntax

Mapping WWN Values to Hard Drives (OBP probe-scsi-all Command)

Identify a Disk Slot Using prtconf (Oracle Solaris OS)

WWN Syntax in an OS Installation on an Individual Drive

WWN Syntax in an OS Installation on a RAID Volume

Service

Identifying Components

Front Panel Components

Rear Panel Components

Main Module Components

Processor Module Components

Illustrated Parts Breakdown

Detecting and Managing Faults

Diagnostics Overview

Diagnostics Process

Interpreting Diagnostic LEDs

Memory Fault Handling

Managing Faults (Oracle ILOM)

Oracle ILOM Troubleshooting Overview

Access the SP (Oracle ILOM)

Display FRU Information (show Command)

Check for Faults (show faulty Command)

Check for Faults (fmadm faulty Command)

Clear Faults (clear_fault_action Property)

Fault Management Command Examples

Interpreting Log Files and System Messages

Check the Message Buffer

View System Message Log Files

Managing Faults (POST)

POST Overview

Oracle ILOM Properties That Affect POST Behavior

Configure POST

Run POST With Maximum Testing

Interpret POST Fault Messages

Clear POST-Detected Faults

POST Output Reference

Managing Faults (PSH)

PSH Overview

PSH-Detected Fault Example

Check for PSH-Detected Faults

Clear PSH-Detected Faults

Managing Components (ASR)

ASR Overview

Display System Components

Disable System Components

Enable System Components

Verifying Oracle VTS Installation

Oracle VTS Overview

Verify Oracle VTS Installation

Preparing for Service

Safety Information

Tools Needed for Service

Find the Server Serial Number

Locate the Server

Understanding Component Replacement Categories

Removing Power From the Server

Accessing Internal Components

Accessing the Main Module

Main Module Components

Remove the Main Module

Install the Main Module

Filler Panels

Servicing Processor Modules

Processor Module Overview

Processor Module LEDs

Replacing a Faulty Processor Module

Install a New Processor Module

Verify Processor Module Functionality

Servicing DIMMs

Understanding DIMM Configurations

Locate a Faulty DIMM (DIMM Fault Remind Button)

Locate a Faulty DIMM (show faulty Command)

Remove a DIMM

Install a DIMM

Increase Memory With Additional DIMMs

Increase Memory With Additional DIMMs (16-Gbyte Configurations)

Verify DIMM Functionality

Understanding DIMM Configuration Error Messages

Servicing Hard Drives

Hard Drive Hot-Pluggable Capabilities

Hard Drive Configuration Reference

Hard Drive LEDs

Locate a Faulty Hard Drive

Remove a Hard Drive

Install a Hard Drive

Verify Hard Drive Functionality

Servicing Power Supplies

Power Supply Overview

Power Supply and AC Power Connector Configuration Reference

Power Supply and AC Power Connector LEDs

Locate a Faulty Power Supply

Remove a Power Supply

Install a Power Supply

Verify Power Supply Functionality

Servicing RAID Expansion Modules

Remove the RAID Expansion Module

Install the RAID Expansion Module

Servicing the Service Processor Card

Service Processor Card Overview

Locate a Faulty Service Processor Card

Remove the Service Processor Card

Install the Service Processor Card

Verify Service Processor Card Functionality

Servicing the System Battery

Remove the System Battery

Install the System Battery

Verify the System Battery

Servicing Fan Modules

Fan Module Overview

Fan Module Configuration Reference

Fan Module LED

Locate a Faulty Fan Module

Remove a Fan Module

Install a Fan Module

Verify Fan Module Functionality

Servicing Express Modules

Express Module Configuration Reference

Express Module FRU Paths

Locate a Faulty Express Module

Remove an Express Module

Install an Express Module

Verify Express Module Functionality

Servicing the Rear I/O Module

Locate a Faulty Rear I/O Module

Remove the Rear I/O Module

Install the Rear I/O Module

Verify Rear I/O Module Functionality

Servicing the System Configuration PROM

System Configuration PROM Overview

Remove the System Configuration PROM

Install the System Configuration PROM

Servicing the Front I/O Assembly

Front I/O Assembly Overview

Remove the Front I/O Assembly

Install the Front I/O Assembly

Servicing the Storage Backplane

Remove a Storage Backplane

Install a Storage Backplane

Servicing the Main Module Motherboard

Main Module Motherboard Overview

Main Module Motherboard LEDs

Locate a Faulty Main Module Motherboard

Remove the Main Module Motherboard

Install the Main Module Motherboard

Verify Main Module Motherboard Functionality

Servicing the Rear Chassis Subassembly

Rear Chassis Subassembly Overview

Remove the Rear Chassis Subassembly

Install the Rear Chassis Subassembly

Returning the Server to Operation

Connect Power Cords

Power On the Server (start /SYS Command)

Power On the Server (Power Button)

Glossary

Index

Fault Management Command Examples

When no faults have been detected, the show fault output looks like this:

-> show faulty
Target              | Property               | Value
--------------------+------------------------+-------------------
 
-----------------------------------------------------------------
 

Other examples are shown in the following sections.

Power Supply Fault Example (show faulty Command)

The following is an example of the show faulty command reporting a power supply fault.


Note - The characters “SPT” at the beginning of the message ID indicate that the fault was detected by Oracle ILOM.


-> show faulty
Target              | Property               | Value
--------------------+------------------------+-------------------------------
/SP/faultmgmt/0     | fru                    | /SYS/PS0 
/SP/faultmgmt/0/    | class                  | fault.chassis.power.volt-fail 
faults/0            |                        |
/SP/faultmgmt/0/    | sunw-msg-id            | SPT-8000-LC
faults/0            |                        |
/SP/faultmgmt/0/    | uuid                   | 59654226-50d3-cdc6-9f09-e591f39792ca
faults/0            |                        |
/SP/faultmgmt/0/    | timestamp              | 2010-08-11/14:54:23
faults/0            |                        |
/SP/faultmgmt/0/    | fru_part_number        | 3002235
faults/0            |                        |
/SP/faultmgmt/0/    | fru_serial_number      | 003136
faults/0            |                        |
/SP/faultmgmt/0/    | product_serial_number  | BDL1024FDA
faults/0            |                        |
/SP/faultmgmt/0/    | chassis_serial_number  | BDL1024FDA
faults/0            |                        |
/SP/faultmgmt/0/    | detector               | /SYS/PS0/VOLT_FAULT
faults/0            |                        |
Power Supply Fault Example (fmadm faulty Command)

The following is an example of the fmadm faulty command reporting on the same power supply fault as shown in the show faulty example. Note that the two examples show the same UUID value.

The fmadm faulty command was invoked from within the Oracle ILOM faultmgmt shell.


Note - The characters “SPT” at the beginning of the message ID indicate that the fault was detected by Oracle ILOM.


-> start /SP/faultmgmt/shell
Are you sure you want to start /SP/faultmgmt/shell (y/n)? y
 
faultmgmtsp> fmadm faulty
------------------- ------------------------------------ -------------- -------
Time                UUID                                 msgid          Severity
------------------- ------------------------------------ -------------- -------
2010-08-27/19:46:26 edc898a3-c875-6b86-851a-91a4ed8ad58e SPT-8000-MJ    Critical
Fault class : fault.chassis.power.fail 
 
FRU         : /SYS/PS3
                 (Part Number: 300-2159-05)
                 (Serial Number: 1908BAO-1020A90156)
 
Description : A Power Supply has failed and is not providing power to the 
                 server.
 
Response    : The service required LED on the chassis and on the affected
              Power Supply may be illuminated.
 
Impact      : Server will be powered down when there are insufficient
              operational power supplies
 
Action      : The administrator should review the ILOM event log for
              additional information pertaining to this diagnosis.  Please
              refer to the Details section of the Knowledge Article for
              additional information.
 
faultmgmtsp> exit
POST-Detected Fault Example (show faulty Command)

The following is an example of the show faulty command displaying a fault that was detected by POST. These kinds of faults are identified by the message Forced fail reason, where reason is the name of the power-on routine that detected the fault.

-> show faulty
Target              | Property               | Value 
--------------------+------------------------+--------------------------------
/SP/faultmgmt/0     | fru                    | /SYS/PM0/CMP0/B0B0/CH0/D0
/SP/faultmgmt/0     | timestamp              | Oct 12 16:40:56
/SP/faultmgmt/0/    | timestamp              | Oct 12 16:40:56 
faults/0            |                        |
/SP/faultmgmt/0/    | sp_detected_fault      | /SYS/PM0/CMP0/B0B0/CH0/D0 
faults/0            |                        | Forced fail(POST)
 
PSH-Detected Fault Example (show faulty Command)

The following is an example of the show faulty command displaying a fault that was detected by the PSH technology. These kinds of faults are identified by the absence of the characters “SPT” at the beginning of the message ID.

-> show faulty
Target              | Property               | Value 
--------------------+------------------------+--------------------------------
/SP/faultmgmt/0     | fru                    | /SYS/PM0 
/SP/faultmgmt/0/    | class                  | fault.cpu.generic-sparc.strand
 faults/0           |                        |
/SP/faultmgmt/0/    | sunw-msg-id            | SUN4V-8002-6E
faults/0            |                        |
/SP/faultmgmt/0/    | uuid                   | 21a8b59e-89ff-692a-c4bc-f4c5cccc
faults/0            |                        | 7a8a 
/SP/faultmgmt/0/    | timestamp              | 2010-08-13/15:48:33 
faults/0            |                        |
/SP/faultmgmt/0/    | chassis_serial_number  | BDL1024FDA
faults/0            |                        |
/SP/faultmgmt/0/    | product_serial_number  | BDL1024FDA
faults/0            |                        |
/SP/faultmgmt/0/    | fru_serial_number      | 1005LCB-1018B2009T
faults/0            |                        |
/SP/faultmgmt/0/    | fru_part_number        | 541-3857-07
faults/0            |                        |
/SP/faultmgmt/0/    | mod-version            | 1.16
faults/0            |                        |
/SP/faultmgmt/0/    | mod-name               | eft
faults/0            |                        |
/SP/faultmgmt/0/    | fault_diagnosis        | /HOST
faults/0            |                        |
/SP/faultmgmt/0/    | severity               | Major
faults/0            |                        |
Service-Related Oracle ILOM Commands

These are the Oracle ILOM shell commands most frequently used when performing service-related tasks.

Oracle ILOM Command
Description
help [command]
Displays a list of all available commands with syntax and descriptions. Specifying a command name as an option displays help for that command.
set /HOST send_break_action=break
Takes the host server from the OS to either kmdb or OpenBoot PROM (equivalent to a Stop-A), depending on the mode Oracle Solaris software was booted.
set /SYS/component clear_fault_action=true
Manually clears host-detected faults. The UUID is the unique fault ID of the fault to be cleared.
start /HOST/console
Connects you to the host system.
show /HOST/console/history
Displays the contents of the system's console buffer.
set /HOST/bootmode property=value

[where property is state, config, or script]

Controls the host server OpenBoot PROM firmware method of booting.
stop /SYS; start /SYS
Performs a poweroff followed by poweron.
stop /SYS
Powers off the host server.
start /SYS
Powers on the host server.
reset /SYS
Generates a hardware reset on the host server.
reset /SP
Reboots the SP.
set /SYS keyswitch_state=value

normal | standby | diag | locked

Sets the virtual keyswitch.
set /SYS/LOCATE value=value

[Fast_blink | Off]

Turns the Locator LED on the server on or off.
show faulty
Displays current system faults. See Check for Faults (show faulty Command).
show /SYS keyswitch_state
Displays the status of the virtual keyswitch.
show /SYS/LOCATE
Displays the current state of the Locator LED as either on or off.
show /SP/logs/event/list
Displays the history of all events logged in the SP event buffers (in RAM or the persistent buffers).
show /HOST
Displays information about the operating state of the host system, the system serial number, and whether the hardware is providing service.
Related Information