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Document Information

Using This Documentation

Product Notes

Related Documentation

Feedback

Support and Accessibility

Installation and Setup

Confirming Server and Site Specifications

Server Overview

Front Panel Components

Rear Panel Components

Confirming Specifications

Preparing for Installation

Shipping Kit

Handling Precautions

ESD Precautions

Tools Needed for Installation

Installing the Server

Install Optional Components

Rack Compatibility

Rackmount Kit

Determine Correct Rackmount Hardware

Mark the Rackmounting Location

Install the Rackmount Hardware

Install the Server

Installing the Shipping Bracket Assembly (Optional)

Installing the CMA (Optional)

Connecting the Server Cables

Cabling Requirements

Identifying Ports

Connecting Data and Management Cables

Secure Cables Using the CMA

Powering On the Server for the First Time

Connect a Terminal or Emulator to the SER MGT Port

Prepare Power Cords

Power On the System for the First Time

Oracle Solaris OS Configuration Parameters

Assigning a Static IP Address to the SP

Booting the Oracle Solaris Operating System

Administration

Understanding System Administration Resources

Oracle ILOM Overview

Platform-Specific Oracle ILOM Features

Oracle Solaris OS Overview

OpenBoot Overview

Oracle VM Server for SPARC Overview

Multipathing Software

Hardware Management Pack Overview

Source for Downloading Hardware Management Pack Software

Hardware Management Pack Documentation

Accessing the Server

Log In to Oracle ILOM

Log In to the System Console

Display the ok Prompt

Display the Oracle ILOM -> Prompt

Use a Local Graphics Monitor

Oracle ILOM Remote Console

Controlling the Server

Power On the Server (Oracle ILOM)

Power Off the Server (Oracle ILOM)

Reset the Server (Oracle Solaris OS)

Reset the Server (Oracle ILOM)

Reset the SP to Default Values

Configuring Hardware RAID

Hardware RAID Support

Important Hardware RAID Guidelines

Prepare to Use the FCode Utility

FCode Utility Commands

Create a Hardware RAID Volume

Hot Spare Drives in RAID Volumes (LSI)

Determining If a Drive Has Failed

RAID Drive Replacement Strategies

Locate Device Paths

Changing Server Identification Information

Change Customer Data on FRU PROMs

Change System Identifier Information

Configuring Policy Settings

Specify Cooldown Mode

Restore the Host Power State at Restart

Specify the Host Power State at Restart

Disable or Re-Enable the Host Power-On Delay

Specify Parallel Boot of the SP and Host

Configure Host Behavior (Keyswitch State)

Configuring Network Addresses

SP Network Address Options

Disable or Re-Enable Network Access to the SP

Display the DHCP Server IP Address

Display the IP Address of the SP

Display the Host MAC Address

Using an In-band Connection to the SP

Configuring Boot Mode

Boot Mode Overview

Configure the Host Boot Mode (Oracle VM Server for SPARC)

Change the Host Boot Mode Behavior at Reset

Manage the Host Boot Mode Script

Display Host Boot Mode Expiration Date

Override OBP Settings to Reset the Server

Configuring Server Behavior at Restart

Specify Behavior When the Host Resets

Specify Behavior When the Host Stops Running

Set the Boot Timeout Interval

Specify Behavior at Boot Timeout

Specify Behavior if Restart Fails

Specify Maximum Restart Attempts

Configuring Devices

Unconfigure a Device Manually

Reconfigure a Device Manually

Monitoring the Server

Monitoring Faults

Enabling Automatic System Recovery

Display Server Components

Locate the Server

Updating the Firmware

Display the Firmware Version

Update the Firmware

Display OpenBoot Version

Display POST Version

Identifying WWN-Designated SAS2 Devices

World Wide Name Syntax

Mapping WWN Values to Hard Drives (OBP probe-scsi-all Command)

Identify a Disk Slot Using prtconf (Oracle Solaris OS)

WWN Syntax in an OS Installation on an Individual Drive

WWN Syntax in an OS Installation on a RAID Volume

Service

Identifying Components

Front Panel Components

Rear Panel Components

Main Module Components

Processor Module Components

Illustrated Parts Breakdown

Detecting and Managing Faults

Diagnostics Overview

Diagnostics Process

Interpreting Diagnostic LEDs

Memory Fault Handling

Managing Faults (Oracle ILOM)

Oracle ILOM Troubleshooting Overview

Access the SP (Oracle ILOM)

Display FRU Information (show Command)

Check for Faults (show faulty Command)

Check for Faults (fmadm faulty Command)

Clear Faults (clear_fault_action Property)

Fault Management Command Examples

Interpreting Log Files and System Messages

Check the Message Buffer

View System Message Log Files

Managing Faults (POST)

POST Overview

Oracle ILOM Properties That Affect POST Behavior

Configure POST

Run POST With Maximum Testing

Interpret POST Fault Messages

Clear POST-Detected Faults

POST Output Reference

Managing Faults (PSH)

PSH Overview

PSH-Detected Fault Example

Check for PSH-Detected Faults

Clear PSH-Detected Faults

Managing Components (ASR)

ASR Overview

Display System Components

Disable System Components

Enable System Components

Verifying Oracle VTS Installation

Oracle VTS Overview

Verify Oracle VTS Installation

Preparing for Service

Safety Information

Tools Needed for Service

Find the Server Serial Number

Locate the Server

Understanding Component Replacement Categories

Removing Power From the Server

Accessing Internal Components

Accessing the Main Module

Main Module Components

Remove the Main Module

Install the Main Module

Filler Panels

Servicing Processor Modules

Processor Module Overview

Processor Module LEDs

Replacing a Faulty Processor Module

Install a New Processor Module

Verify Processor Module Functionality

Servicing DIMMs

Understanding DIMM Configurations

Locate a Faulty DIMM (DIMM Fault Remind Button)

Locate a Faulty DIMM (show faulty Command)

Remove a DIMM

Install a DIMM

Increase Memory With Additional DIMMs

Increase Memory With Additional DIMMs (16-Gbyte Configurations)

Verify DIMM Functionality

Understanding DIMM Configuration Error Messages

Servicing Hard Drives

Hard Drive Hot-Pluggable Capabilities

Hard Drive Configuration Reference

Hard Drive LEDs

Locate a Faulty Hard Drive

Remove a Hard Drive

Install a Hard Drive

Verify Hard Drive Functionality

Servicing Power Supplies

Power Supply Overview

Power Supply and AC Power Connector Configuration Reference

Power Supply and AC Power Connector LEDs

Locate a Faulty Power Supply

Remove a Power Supply

Install a Power Supply

Verify Power Supply Functionality

Servicing RAID Expansion Modules

Remove the RAID Expansion Module

Install the RAID Expansion Module

Servicing the Service Processor Card

Service Processor Card Overview

Locate a Faulty Service Processor Card

Remove the Service Processor Card

Install the Service Processor Card

Verify Service Processor Card Functionality

Servicing the System Battery

Remove the System Battery

Install the System Battery

Verify the System Battery

Servicing Fan Modules

Fan Module Overview

Fan Module Configuration Reference

Fan Module LED

Locate a Faulty Fan Module

Remove a Fan Module

Install a Fan Module

Verify Fan Module Functionality

Servicing Express Modules

Express Module Configuration Reference

Express Module FRU Paths

Locate a Faulty Express Module

Remove an Express Module

Install an Express Module

Verify Express Module Functionality

Servicing the Rear I/O Module

Locate a Faulty Rear I/O Module

Remove the Rear I/O Module

Install the Rear I/O Module

Verify Rear I/O Module Functionality

Servicing the System Configuration PROM

System Configuration PROM Overview

Remove the System Configuration PROM

Install the System Configuration PROM

Servicing the Front I/O Assembly

Front I/O Assembly Overview

Remove the Front I/O Assembly

Install the Front I/O Assembly

Servicing the Storage Backplane

Remove a Storage Backplane

Install a Storage Backplane

Servicing the Main Module Motherboard

Main Module Motherboard Overview

Main Module Motherboard LEDs

Locate a Faulty Main Module Motherboard

Remove the Main Module Motherboard

Install the Main Module Motherboard

Verify Main Module Motherboard Functionality

Servicing the Rear Chassis Subassembly

Rear Chassis Subassembly Overview

Remove the Rear Chassis Subassembly

Install the Rear Chassis Subassembly

Returning the Server to Operation

Connect Power Cords

Power On the Server (start /SYS Command)

Power On the Server (Power Button)

Glossary

Index

Access the SP (Oracle ILOM)

There are two approaches to interacting with the SP:


Note - Unless indicated otherwise, all examples of interaction with the SP are depicted with Oracle ILOM shell commands.



Note - The CLI includes a feature that enables you to access Oracle Solaris Fault Manage commands, such as fmadm, fmdump, and fmstat, from within the Oracle ILOM shell. This feature is referred to as the Oracle ILOM faultmgmt shell. For more information about the Oracle Solaris Fault Manager commands, see the SPARC T4 Series Servers Administration Guide and the Oracle Solaris documentation.


You can log into multiple SP accounts simultaneously and have separate Oracle ILOM shell commands executing concurrently under each account.

  1. Establish connectivity to the SP, using one of the following methods:
    • SER MGT – Connect a terminal device (such as an ASCII terminal or laptop with terminal emulation) to the serial management port.

      Set up your terminal device for 9600 baud, 8 bit, no parity, 1 stop bit and no handshaking, and use a null-modem configuration (transmit and receive signals crossed over to enable DTE-to-DTE communication). The crossover adapters supplied with the server provide a null-modem configuration.

    • NET MGT – Connect this port to an Ethernet network. This port requires an IP address. By default, it is configured for DHCP, or you can assign an IP address.
  2. Decide which interface to use:
    • Oracle ILOM CLI – The default Oracle ILOM UI and most of the commands and examples in this service manual use this interface. The default login account is root with a password of changeme.
    • Oracle ILOM web interface – Can be used when you access the SP through the NET MGT port and have a browser. Refer to the Oracle ILOM 3.0 documentation for details. This interface is not referenced in this service manual.
  3. Log in to Oracle ILOM.

    The default Oracle ILOM login account is root with a default password changeme.

    Example of logging in to the Oracle ILOM CLI:

    ssh root@xxx.xxx.xxx.xxx
    Password:
    Waiting for daemons to initialize...
    Daemons ready
    Oracle (R) Integrated Lights Out Manager
    Version 3.0.12.1 r57146
    Copyright (c) 2010, Oracle and/or its affiliates, Inc. All rights reserved.
    Warning: The system appears to be in manufacturing test mode.
    Warning: password is set to factory default.
    ->

    The Oracle ILOM -> prompt indicates that you are accessing the SP with the Oracle ILOM CLI.

  4. Perform Oracle ILOM commands that provide the diagnostic information you need.

    The following Oracle ILOM commands are commonly used for fault management:


    Note - You can use fmadm faulty in the faultmgmt shell as an alternative to show faulty. See Check for Faults (fmadm faulty Command).


Related Information