Go to main content

Sun Fire X4170 M2 and X4270 M2 Servers Product Notes

Exit Print View

Updated: July 2018
 
 

Mouse pointer does not work with MegaRAID Storage Manager in Oracle ILOM Remote Console

Bug ID 15584702

When using the Oracle ILOM Remote Console (with the mouse mode set to Absolute) on a server with a Sun Storage 6 Gb SAS PCIe RAID HBA Internal option card installed, if you boot the system and press Ctrl+H to enter the LSI MegaRAID BIOS Utility, the mouse pointer only moves vertically and horizontally on the left and top sides of the utility.

Affected hardware and software:

  • Sun Fire X4170 M2 Server

  • Sun Fire X4270 M2 Server

  • Sun Storage 6 Gb SAS PCIe RAID HBA, Internal option card (SGX-SAS6-R-INT-Z and SG-SAS6-R-INT-Z)

  • Releases 1.0 through 1.10.1

Workaround:

In the Oracle ILOM Remote Console, change the mouse mode setting from Absolute (the default) to Relative mode. The mouse mode setting is located on the Remote Console/KVMS tab in the server's Oracle ILOM web interface. For instructions for setting Oracle ILOM Remote Console to Relative mode, refer to the Oracle ILOM 3.2.x Documentation Collection. To access the Oracle ILOM 3.2.x Documentation Collection, go to: https://www.oracle.com/technetwork/documentation/sys-mgmt-networking-190072.html#ilom