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Oracle® ZFS Storage Appliance Administration Guide, Release OS8.7.x

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Updated: November 2018
 
 

Phone Home Properties

If the appliance is not directly connected to the Internet, you may need to configure an HTTP proxy through which the Phone Home service can communicate with Oracle. These proxy settings will also be used to upload support bundles. See Working with Support Bundles in Oracle ZFS Storage Appliance Customer Service Manual for more details on support bundles.

Table 82  Phone Home Web Proxy Settings
Property
Description
Use web proxy
Connect via a web proxy
Host : port
Web proxy hostname or IP address, and port
Username
Web proxy username
Password
Web proxy password
Table 83  Phone Home Status
Property
Description
Last heartbeat sent at
Time last heartbeat was sent to Oracle support

If the Phone Home service is enabled before a valid Oracle Single Sign-On account has been entered, it will appear in the maintenance state. You must enter a valid Oracle Single Sign-On account to use the Phone Home service.

There is a log of Phone Home events in Maintenance > Logs > Phone Home.