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Getting Started with PeopleSoft Information Technology Asset Management
IT Asset Management Overview
PeopleSoft IT Asset Management Business Processes
IT Asset Management Integration
Navigating in PeopleSoft IT Asset Management
Navigating in PeopleSoft IT Asset Management
Setting Up PeopleSoft IT Asset Management Application Settings
Understanding PeopleSoft IT Asset Management Application Settings
Setting Up Rule Attributes
Setting Up User-Defined Fields
Setting Up Financial Impact Analysis
Setting Up Business Rules
Setting Up Inventory Age
Setting Up PeopleSoft IT Asset Management External Settings
Understanding PeopleSoft IT Asset Management External Settings
Setting Up Code Mappings
Mapping IP Addresses
Mapping IP Locations
Defining IT Subtypes
Establishing Contract Types
Setting Up PeopleSoft IT Asset Management Resource Settings
Understanding PeopleSoft IT Asset Management Resource Settings
Prerequisites
Defining Software Device Groups
Defining IT Role Access
Maintaining Employee Network Identifications
Creating Employee Groups
Defining User Preferences
Setting Up Common Search Configuration
Creating Related Links
Working with the Asset Repository
Understanding IT Assets and the Asset Repository
Setting Up Software in the Asset Repository
Comparing Asset Repositories
Working with the IT Asset Inventory Tool
Understanding the IT Asset Inventory Tool
Understanding the Load Process
Setting Up the Third-Party Integration
Requesting Third Party Inventory Data
Implementing Agnostic Integration
Managing Exceptions
Understanding Exception Management
Accessing Exceptions
Managing Exceptions
Managing Assets Not Reporting
Managing Ignored Exceptions
Viewing Action Errors
Viewing the Action Log
Managing Financial Lists
Working with the Asset Log
Using Inventory for IT Assets
Adding and Maintaining Assets
Working with Hardware Inventory
Working with Progress Reports
Working with Software License Inventory
Working with Software Inventory
Working with Asset Financials
Working with Leases
Configuring Batch Processes
Configuring Temporary Tables for Batch Processing
Delivered Workflows for PeopleSoft IT Asset Management
Delivered Workflows for PeopleSoft IT Asset Management
Integrating PeopleSoft IT Asset Management with PeopleSoft CRM HelpDesk
Understanding the Integration between IT Asset Management and CRM HelpDesk
Assumptions and Prerequisites
Enabling PeopleSoft CRM for HelpDesk Integration with PeopleSoft IT Asset Management
Setting Up CRM Application for Asset Integration
Setting Up CRM Integration Broker for Asset Integration
Setting Up PeopleSoft FSCM for the Integration
Setting Up and Running Full Synchronization
Verifying and Troubleshooting Synchronization Results
Installed Assets and Incremental Synchronization