Setting a Role as Issue Role for Issue Management

If you use the Issue Management feature and want employees with this role to work with issues, select the issue role in the Issue Role field.

Administrators and Issue Administrators can access issue role types at Setup > Issues > Issue Management > Issue Roles. The type of issue role you select affects what employees with this role can select in the Status and Assigned To fields on issue records, depending on how you have set up issue workflow at Setup > Issues > Issue Management > Manage Status Transitions.

Related Topics

Customizing or Creating NetSuite Roles
Customizing and Creating Roles
Assigning Core Administration Permissions
Administrator – No HR/Employee Access SuiteApp
Restricting Role Access to Accounting Books
Restricting Role Access to Subsidiaries (OneWorld Only)
Setting Employee Restrictions
Setting Department, Class, and Location Restrictions
Setting a Role as Web Services Only Role
Setting a Role as Single Sign-On Only Role
Restricting a Role by Device ID
Restricting a Role by IP Address
Setting Two-Factor Authentication Requirements
Setting Permissions
Setting Default and Restricted Forms
Setting Search Defaults for a Role
Setting Role-Based Preferences
Translating Custom Role Names
Selecting a Dashboard for a Role

General Notices