NetSuite Account Administration

The person who administers NetSuite for your organization is the key contact for NetSuite and your users. This person:

Oversees the initial implementation of the NetSuite application
Manages the on-going administration of the NetSuite application

Key administrator tasks may include:

Daily account maintenance and management
Technical and system administration, including configuration and integration
Point of contact for end users and NetSuite Support
Facilitation of system adoption and satisfaction through user training, user support, and meeting user requirements
Planning, reviewing, and customizing NetSuite to meet user needs
Helping with data extraction through reporting and searches
Monitoring usage and system performance
Ensuring the quality of account data and performance of regular data audits; resolution of data integrity issues
Development of tests, functional testing, and rollout of customizations, custom objects, new enhancements, application releases, and system integration based on user/business needs

The person who administers NetSuite uses The Administrator Role.

The Administrator Role

The person that signs up for a NetSuite account is automatically given the Administrator role. This is a powerful role and should only be given to those who require full NetSuite functionality for their job. Typically, this is a small number of people. The Administrator role should be given to at least two people on an account. With at least two Administrator roles on an account, crucial NetSuite tasks can be reached in the event of absence or employee departure. Although you should have more than one administrator for an account, you should also choose your administrators wisely. Users assigned the Administrator role should receive enhanced scrutiny of their transactions through audit trails in system notes.

As with other standard roles, the standard Administrator role cannot be customized. You should create and use a custom administrator role rather than using the standard role.

The Administrator role has access to all tasks and pages in NetSuite, including:

Full visibility into all areas of the NetSuite account
Complete access to the Setup Manager, the path to common administrator tasks

Users with the Administrator role must use two-factor authentication in newly provisioned accounts. For information, see 2FA in the NetSuite Application.

The standard Administrator role is available in the list of roles on the Manage Roles page. However, since you cannot customize the standard Administrator role, the Customize and Edit buttons are not available. The Administrator role page shows all permissions in the system assigned with Full access level, or the highest access level available for the given permission. This provides a quick way to see all users who have the Administrator role assigned.

The Administrator role is a global role that applies to the entire NetSuite account. Other localized administrator roles apply to specific areas of the NetSuite application, such as the Issues Administrator, Marketing Administrator, and Sales Administrator roles.

Note:

Several administration permissions are separate from the Administrator role so that they can be assigned to non-administrator roles. For more information, see Separate Administration Permissions.

If you need to configure a role that behaves like the standard Administrator role but limits access to sensitive information, consider using Core Administration Permissions. Core Administration Permissions is made up of a set of permissions that mimics the behaviors that the Administrator role has access to. Core Administration Permissions can be assigned to any role and restricted through role configuration. For more information, see Core Administration Permissions.

The Administrator Role

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