NetSuite Account Administration

The person who manages NetSuite for your organization is the main contact for NetSuite and your users. This person:

• Oversees the initial setup of NetSuite

• Manages the on-going administration of NetSuite

Key administrator tasks may include:

• Handles daily account maintenance and management

• Takes care of technical and system administration, including configuration and integration

• Acts as the point of contact for end users and NetSuite Support

• Helps users adopt the system and stay satisfied through training, support, and meeting their needs

• Plans, reviews, and customizes NetSuite to meet user needs

• Helps with data extraction through reporting and searches

• Monitors usage and system performance

• Makes sure account data is high quality, runs regular data audits, and fixes data integrity issues

• Develops tests, does functional testing, and rolls out customizations, custom objects, new enhancements, application releases, and system integration based on user or business needs

The person who administers NetSuite uses The Administrator Role.

The Administrator Role

The person that signs up for a NetSuite account automatically gets the Administrator role. It's a powerful role and should only go to people who require full NetSuite functionality for their job. Usually, this is a small number of people. The Administrator role should be given to at least two people on an account. With at least two Administrator roles on an account, you can handle NetSuite tasks if someone's out of office or leaves the company. Even though you should have more than one administrator for an account, you should also choose your administrators wisely. Users with the Administrator role should have their transactions checked through audit trails in system notes.

As with other standard roles, you can't customize the standard Administrator role. You should create and use a custom administrator role instead of using the standard role.

The Administrator role gives you access to all tasks and pages in NetSuite, including:

• Full visibility into all areas of the NetSuite account

• Complete access to the Setup Manager, where you can handle common administrator tasks

Users with the Administrator role have to use two-factor authentication in new accounts. For information, see 2FA in the NetSuite Application.

You can find the standard Administrator role in the list of roles on the Manage Roles page. But since you can't customize the standard Administrator role, the Customize and Edit buttons are not available. The Administrator role page shows all system permissions with access level set to Full, or the highest access level available for the given permission. This provides a quick way to see everyone who has the Administrator role.

The Administrator role is a global role that applies to your entire NetSuite account. Other localized administrator roles, such as the Issues Administrator, Marketing Administrator, and Sales Administrator, only apply to certain areas of NetSuite.

Note:

Several administration permissions are separate from the Administrator role so that you can assign them to non-administrator roles. For more information, see Separate Administration Permissions.

If you need a role that behaves like the standard Administrator role but limits access to sensitive information, consider using Core Administration Permissions. Core Administration Permissions is a set of permissions that mimics what the Administrator role can do. You can assign Core Administration Permissions to any role and restrict them as needed. For more information, see Core Administration Permissions.

Related Support Articles

• Create a Custom Administrator Role That Does Not Have Any Access to Financial Data
• Resolve Error: "This record cannot be deleted because it has dependent records." When Deleting a Role

Related Topics

• NetSuite Roles Overview
• Separate Administration Permissions
• Full Access Role (Deprecated)
• Permissions Requiring Two-Factor Authentication (2FA)
• Customizing or Creating NetSuite Roles
• Changing Custom Roles
• Inactivating Roles
• Setting Default Forms for Roles
• Restricting Accounts for Roles
• Customizing the Customer Center Role
• Retail Clerk Roles
• Showing Role Permission Differences
• Use Searches to Audit Roles and Permissions
• Use Searches to Audit Roles
• Use Searches to Audit Permissions By Employee
• Mass Updating a Permission on Custom Roles
• Mass Updating the Role Assigned to Customers
• Standard Roles Permissions Table

General Notices