The NetSuite Account Administrator

The NetSuite account administrator is the key contact for NetSuite and your users. This person:

Key administrator tasks may include:

The NetSuite account administrator uses the The Administrator Role.

The Administrator Role

The person that signs up for a NetSuite account is automatically given the Administrator role. This is a powerful role and should only be given to those who require full NetSuite functionality for their job. Typically, this is a small number of people. It is recommended that the Administrator role be given to at least two people on an account. With at least two Administrator roles on an account, crucial NetSuite tasks can be reached in the event of absence or employee departure. Although it is recommended that you have more than one administrator for an account, it is also recommended that you choose your administrators wisely. Users assigned the Administrator role should receive enhanced scrutiny of their transactions via audit trails in system notes.

As with other standard roles, the standard Administrator role cannot be customized. NetSuite recommends that you create and use a custom administrator role rather than using the standard role.

The Administrator role has full access to all tasks and pages in NetSuite, including:

As of NetSuite 2018.1, Administrators must use two-factor authentication in newly provisioned accounts. For information, see 2FA in the NetSuite Application.

The Administrator role is available in the list of roles on the Manage Roles page, however, since you cannot customize the Administrator role, the Customize and Edit buttons are not available. The Administrator role page shows all permissions in the system assigned with Full access level, or the highest access level available for the given permission, and it provides a quick and easy way to see all users who have the Administrator role assigned.

The Administrator role is a global role that applies to the entire NetSuite account. Other, localized, administrator roles apply to specific areas of the NetSuite application, such as the Issues Administrator, Marketing Administrator, and Sales Administrator roles.


Several administration permissions are separate from the Administrator role so that they can be assigned to non-administrator roles. For more information, see Separate Administration Permissions.

If you need to configure a role that behaves like the standard Administrator role but limits access to sensitive information, consider using Core Administration Permissions. Core Administration Permissions is made up of a set of permissions that mimics the behaviors that the Administrator role has access to. Core Administration Permissions can be assigned to any role and restricted through role configuration. For more information, see Core Administration Permissions.

Related Topics

NetSuite Roles Overview
Separate Administration Permissions
Full Access Role
Permissions Requiring Two-Factor Authentication (2FA)
Customizing or Creating NetSuite Roles
Changing Custom Roles
Inactivating Roles
Setting Default Forms for Roles
Restricting Accounts for Roles
Customizing the Customer Center Role
Retail Clerk Roles
Showing Role Permission Differences
Use Searches to Audit Roles and Permissions
Use Searches to Audit Roles
Use Searches to Audit Permissions By Employee
Setting Role-Based Preferences
Translating Custom Role Names
Mass Updating a Permission on Custom Roles
Mass Updating the Role Assigned to Customers
Standard Roles Permissions Table
Create an Administrator like Role without Access to Payrole
Custom Full Access Role Without Financial Data Access

General Notices