Oracle^® Advanced Support Platform Ticket Exchange Service Model and Specification API User Guide

Introducing the TES REST API

The TES REST API is a secure programming interface that enables requesting external customers to obtain data about incidents created in the Oracle system.

For further information about prerequisites for using the REST API or accessing the REST API, see the following topics:

• Prerequisites to Using the TES REST API

• About the TES REST API High-level Architecture

• About TES End User Authorization

• Secure Access to the TES REST API

• Retrieval of Oracle TES Data