Oracle^® Advanced Support Platform Ticket Exchange Service Model and Specification API User Guide

Updating the External ID

To update the external ID for an incident, use the following API specification.

The endpoint is https:// amr.oracle.com/api/tes/incidents/<incidentId> (PUT).

The body of the specification is a JSON object as follows:

  ```json
  {
    "externalId": 1234567890
  }
  ```

The sample response is as follows:

```json
{
    "actionResponse": "success",
    "action": "update",
    "message": "External ID 1234567890 updated to the incident 2965666",
    "status": 200
}