POST Request Format

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A POST request queries an incident related to an external customer created in the Oracle system.

The endpoint is https://amr.oracle.com/api/tes/incidents/search.

The request payload is a JSON object containing the search criteria.

A sample POST request is as follows:

{
  "criteria": {
    "connectBy": "AND",
    "expressions": [
      {
        "name": "startTime",
        "operator": "GREATER_OR_EQUAL",
        "value": "1668319048000"
      },
      {
        "name": "endTime",
        "operator": "LESS_OR_EQUAL",
        "value": "1700208365000"
      }
    ]
  },
  "fields": "summary,severity,description,action,incidentId,creationDate,status,externalId,primaryCI,worklog",
  "offset": "1",
  "limit": "-1",  // -1 means all records
  "sort": "+incidentid"
}

Where the values represent:

criteria: Filter criteria.
connectBy: Logical operator to connect multiple expressions (AND or OR).
expressions: An array of expressions, each specifying a condition for the search.
name: Name of the field to be searched.
operator: Comparison operator for the search (for example, GREATER_OR_EQUAL, LESS_OR_EQUAL). The valid values for this field include:
- GREATER_THAN
- GREATER_OR_EQUAL
- LESS_OR_EQUAL
- EQUALS
- LESS_THAN
value: The value to compare against.
fields: Comma-separated list of fields to include in the response. Leave blank to get all the fields.
offset: Index of the first record to retrieve.
limit: Maximum number of records to retrieve. Use a valid positive value starting with 1. Set the value to -1 to retrieve all records.

Note - If a large number of records is being retrieved, it may take some time to complete the process.
sort: Sorting order for the results. Format: <field>+ for ascending order or <field>- for descending order.