In this release, customers may update the externalId value of the Oracle Advanced Support Platform incident ticket. A sample of the request is as follows:
Request:
PUT https://amr.oracle.com/api/tes/incidents/{incidentId}
Request Body:
{
"externalId" : ""
}
Where the values represent:
incidentId: Unique identifier for the incident.
externalId: The value of the external identifier that the customer wants to update to an Oracle Incident value.
The following shows a sample PUT request:
Request:
PUT https://amr.oracle.com/api/tes/incidents/77777
Request Body:
{
"externalId" : "1000001"
}