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Oracle® Advanced Support Platform Ticket Exchange Service Model and Specification API User Guide

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Updated: December 2023
 
 

PUT Response Format

A sample of the PUT response is as follows:

Response:
{
"action" : "update",
"actionResponse" : "success",
"status": 200,
"message": "External incident 1000001 updated to Oracle incident 77777"
}

The response codes are listed in the following table:

Table 4  PUT Command Response Codes
Code
Description
Response
200
Update successful
{
"action" : "update",
"actionResponse" : "success",
"status": 200,
"message": "External incident XXXX updated to Oracle incident YYYY"
}
400
Bad request
{
"action": "update",
"actionResponse" : "error",
"status": 400,
"errorMessage": "xxxxx"
}
401
Unauthorized
{
"action": "update",
"actionResponse" : "error",
"status": 401,
"errorMessage": "xxxxx"
}
404
Resource not found
500
Internal server error
{
 "action": "update",
 "actionResponse" : "error",
 "status": 500,
 "errorMessage": "xxxxx"
}