Chapter 6 Servicing Oracle Private Cloud Appliance Components
- 6.1 Oracle Auto Service Request (ASR)
-
6.2 Replaceable Components
- 6.2.1 Rack Components
- 6.2.2 Oracle Server X8-2 Components
- 6.2.3 Oracle Server X7-2 Components
- 6.2.4 Oracle Server X6-2 Components
- 6.2.5 Oracle Server X5-2 Components
- 6.2.6 Sun Server X4-2 Components
- 6.2.7 Sun Server X3-2 Components
- 6.2.8 Oracle ZFS Storage Appliance ZS7-2 Components
- 6.2.9 Oracle ZFS Storage Appliance ZS5-ES Components
- 6.2.10 Oracle ZFS Storage Appliance ZS3-ES Components
- 6.2.11 Sun ZFS Storage Appliance 7320 Components
- 6.2.12 Oracle Switch ES1-24 Components
- 6.2.13 NM2-36P Sun Datacenter InfiniBand Expansion Switch Components
- 6.2.14 Oracle Fabric Interconnect F1-15 Components
- 6.3 Preparing Oracle Private Cloud Appliance for Service
- 6.4 Servicing the Oracle Private Cloud Appliance Rack System
- 6.5 Servicing an Oracle Server X8-2
- 6.6 Servicing an Oracle Server X7-2
- 6.7 Servicing an Oracle Server X6-2
- 6.8 Servicing an Oracle Server X5-2
- 6.9 Servicing a Sun Server X4-2
- 6.10 Servicing a Sun Server X3-2
- 6.11 Servicing the Oracle ZFS Storage Appliance ZS7-2
- 6.12 Servicing the Oracle ZFS Storage Appliance ZS5-ES
- 6.13 Servicing the Oracle ZFS Storage Appliance ZS3-ES
- 6.14 Servicing the Sun ZFS Storage Appliance 7320
- 6.15 Servicing an Oracle Switch ES1-24
- 6.16 Servicing an NM2-36P Sun Datacenter InfiniBand Expansion Switch
- 6.17 Servicing an Oracle Fabric Interconnect F1-15
- 6.18 Servicing Cisco Nexus 9336C-FX2 Switch Components
- 6.19 Servicing Cisco Nexus 9348GC-FXP Switch Components
This chapter explains the service procedures for Oracle Private Cloud Appliance in case a failure occurs. Optionally, you can configure the system with Oracle Auto Service Request (ASR), which generates a service request with Oracle automatically when it detects a hardware malfunction. Certain components of Oracle Private Cloud Appliance are customer-replaceable. These are listed in this chapter, along with the necessary instructions.
6.1 Oracle Auto Service Request (ASR)
Oracle Private Cloud Appliance is qualified for Oracle Auto Service Request (ASR), a software feature for support purposes. It is integrated with My Oracle Support and helps resolve problems faster by automatically opening service requests when specific hardware failures occur. Using ASR is optional: the components must be downloaded, installed and configured in order to enable ASR for your appliance.
Oracle is continuously analyzing and improving the ASR fault rules to enhance the Oracle support experience. This includes adding, modifying and removing rules to focus on actionable events from ASR assets while filtering non-actionable events.
6.1.1 Understanding Oracle Auto Service Request (ASR)
To enable the automated service request feature, the Oracle Private Cloud Appliance components must be configured to send hardware fault telemetry to the ASR Manager software. ASR Manager must be installed on the active management node, which needs an active outbound Internet connection using HTTPS or an HTTPS proxy.
When a hardware problem is detected, ASR Manager submits a service request to Oracle Support Services. In many cases, Oracle Support Services can begin work on resolving the issue before the administrator is even aware the problem exists.
For more information about ASR, consult the Oracle Auto Service Request web page: https://www.oracle.com/support/premier/auto-service-request.html.
6.1.2 ASR Prerequisites
Before you install ASR, make sure that the prerequisites in this section are met.
-
Make sure that you have a valid My Oracle Support account.
If necessary, create an account at https://support.oracle.com.
-
Ensure that the following are set up correctly in My Oracle Support:
-
technical contact person at the customer site who is responsible for Oracle Private Cloud Appliance
-
valid shipping address at the customer site where the Oracle Private Cloud Appliance is located, so that parts are delivered to the site where they must be installed
-
6.1.3 Setting Up ASR and Activating ASR Assets
The necessary packages for ASR Manager must first be downloaded and stored in an installation directory that is accessible from both management nodes. For ASR Manager to work on Oracle Private Cloud Appliance, it must be installed on both management nodes, and failover must be configured so that the ASR Manager role is always fulfilled by the management node that also has the active role.
You can register the ASR Manager (ASRM) as a stand-alone ASRM, or as a relay to another ASRM in your network, including the Oracle Advanced Support Gateway. Registering the Oracle Private Cloud Appliance as a stand-alone ASRM means it communicates directly with the Oracle backend systems through My Oracle Support, which is the standard registration method.
Detailed installation and configuration instructions are available from My Oracle Support. Refer to the support note with Doc ID 2560988.1.
6.2 Replaceable Components
- 6.2.1 Rack Components
- 6.2.2 Oracle Server X8-2 Components
- 6.2.3 Oracle Server X7-2 Components
- 6.2.4 Oracle Server X6-2 Components
- 6.2.5 Oracle Server X5-2 Components
- 6.2.6 Sun Server X4-2 Components
- 6.2.7 Sun Server X3-2 Components
- 6.2.8 Oracle ZFS Storage Appliance ZS7-2 Components
- 6.2.9 Oracle ZFS Storage Appliance ZS5-ES Components
- 6.2.10 Oracle ZFS Storage Appliance ZS3-ES Components
- 6.2.11 Sun ZFS Storage Appliance 7320 Components
- 6.2.12 Oracle Switch ES1-24 Components
- 6.2.13 NM2-36P Sun Datacenter InfiniBand Expansion Switch Components
- 6.2.14 Oracle Fabric Interconnect F1-15 Components
According to Oracle's Component Replacement Policy, the replaceable components in your system are designated as either field-replaceable units (FRUs) or customer-replaceable units (CRUs).
-
A part designated as a FRU must be replaced by an Oracle-qualified service technician.
-
A part designated as a CRU can be replaced by a person who is not an Oracle-qualified service technician.
All CRUs and FRUs are listed and identified in this chapter, but the servicing instructions included in this Oracle Private Cloud Appliance Administrator's Guide are focused primarily on CRUs. For FRU replacement, please contact Oracle.
6.2.1 Rack Components
The following table lists the replaceable components of the Oracle Private Cloud Appliance rack.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Oracle Rack Cabinet 1242: |
||
Jumper Cable C13-C14, 2m |
FRU |
Yes |
Ethernet Cable, Category 5/5E, 10ft, Black |
FRU |
Yes |
Ethernet Cable, Category 5/5E, 10ft, Blue |
FRU |
Yes |
Ethernet Cable, Shielded, Category 5E, 1m, Grey |
FRU |
Yes |
Ethernet Cable, Category 5, 8ft, Black |
FRU |
Yes |
Ethernet Cable, Category 5, 8ft, Green |
FRU |
Yes |
Ethernet Cable, Category 5, 8ft, Yellow |
FRU |
Yes |
Active Optical Cable, Blue, 3m |
FRU |
Yes |
10Gbps QSFP to QSFP Cable, Passive Copper, 3m |
FRU |
Yes |
QSFP28 Cable, 30AWG, Passive Copper, 3m |
FRU |
Yes |
QSFP28 Cable, 30AWG, Passive Copper, 1m |
FRU |
Yes |
1U/2U Screw-Mount Slide Rail Kit |
FRU |
|
1U/2U Cable Management Arm (Snap-in) |
FRU |
|
Power Distribution Units (PDUs): |
||
15KVA Single-Phase PDU, North America |
FRU |
Yes |
15KVA Three-Phase PDU, North America |
FRU |
Yes |
15KVA Three-Phase PDU, International |
FRU |
Yes |
22KVA Single-Phase PDU, North America |
FRU |
Yes |
22KVA Single-Phase PDU, International |
FRU |
Yes |
24KVA Three-Phase PDU, North America |
FRU |
Yes |
24KVA Three-Phase PDU, International |
FRU |
Yes |
For rack-level component servicing instructions, see Section 6.4, “Servicing the Oracle Private Cloud Appliance Rack System”.
6.2.2 Oracle Server X8-2 Components
The following table lists the replaceable components of the Oracle Server X8-2 compute nodes.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Motherboard Assembly |
FRU |
No |
Quad Counter Rotating Fan Module |
CRU |
Yes |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
Type A266 800/1200 Watt AC Input Power Supply |
FRU |
Yes |
Sixteen-core Intel Xeon G-5218 processor (2.3 GHz), 125W |
FRU |
No |
Twenty-four-core Intel Xeon P-8260 processor (2.4 GHz), 165W |
FRU |
No |
CPU Heatsink |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
8-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
1.2TB - 10000 RPM SAS-3 Disk Assembly with 1 bracket |
FRU |
Yes |
DDR4 DIMM, 32GB |
FRU |
No |
DDR4 DIMM, 64GB |
FRU |
No |
Dual port 100Gbps Ethernet PCI Express 3.0 Host Channel Adapter (CX-5) (only appliance with Ethernet-based network architecture) |
FRU |
No |
Dual port 80Gbps InfiniBand QDR PCI Express 3.0 Host Channel Adapter M3 (CX-3) (only appliance with InfiniBand-based network architecture) |
FRU |
No |
Dual port 32Gbps Fibre Channel PCI Express 3.0 Host Bus Adapter (optional component) |
FRU |
No |
8-Port 12Gbps SAS-3 RAID PCI Express HBA |
FRU |
No |
System Battery |
CRU |
No |
Cable Kit |
FRU |
No |
For Oracle Server X8-2 component servicing instructions, see Section 6.5, “Servicing an Oracle Server X8-2”.
6.2.3 Oracle Server X7-2 Components
The following table lists the replaceable components of the Oracle Server X7-2 compute nodes.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Motherboard Assembly |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
A266 1200 Watt AC Input Power Supply |
CRU |
Yes |
Twenty-four-core Intel Xeon P-8160 processor (2.1 GHz), 150W |
FRU |
No |
CPU Heatsink |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
4-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
1.2TB - 10000 RPM SAS Disk Assembly with 1 bracket |
CRU |
Yes |
DDR4 DIMM |
FRU |
No |
Dual port 80Gbps InfiniBand QDR PCI Express 3.0 Host Channel Adapter M3 (CX-3) |
FRU |
No |
8-Port 12Gbps SAS-3 RAID PCI Express HBA |
FRU |
No |
System Battery |
CRU |
No |
Cable Kit |
FRU |
No |
For Oracle Server X7-2 component servicing instructions, see Section 6.6, “Servicing an Oracle Server X7-2”.
6.2.4 Oracle Server X6-2 Components
The following table lists the replaceable components of the Oracle Server X6-2 compute nodes.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
System Board Assembly |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
A256 600 Watt AC Input Power Supply |
CRU |
Yes |
Twenty-two-core Intel Xeon processor E5-2699 v4 series (2.2 GHz), 145W |
FRU |
No |
Pre-Greased CPU Heatsink |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
4-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
1.2TB - 10000 RPM SAS Disk Assembly with 1 bracket |
CRU |
Yes |
32GB DDR4-2400 Load Reduced DIMM |
FRU |
No |
Dual port 80Gbps InfiniBand QDR PCI Express 3.0 Host Channel Adapter M3 (CX-3) |
FRU |
No |
8GB USB 2.0 Flash Drive |
FRU |
No |
8-Port 12Gbps SAS-3 RAID PCI Express HBA |
FRU |
No |
1U/2U Remote Battery Assembly |
CRU |
No |
Cable Kit |
FRU |
No |
For Oracle Server X6-2 component servicing instructions, see Section 6.7, “Servicing an Oracle Server X6-2”.
6.2.5 Oracle Server X5-2 Components
The following table lists the replaceable components of the Oracle Server X5-2 management and compute nodes.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
System Board Assembly |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
A256 600 Watt AC Input Power Supply |
CRU |
Yes |
Eighteen-core Intel Xeon processor E5-2699 v3 series (2.3 GHz), 145W |
FRU |
No |
Pre-Greased CPU Heatsink |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
4-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
1.2TB - 10000 RPM SAS Disk Assembly with 1 bracket |
CRU |
Yes |
32GB DDR4-2133 Load Reduced DIMM |
FRU |
No |
Dual port 80Gbps InfiniBand QDR PCI Express 3.0 Host Channel Adapter M3 (CX-3) |
FRU |
No |
8GB USB 2.0 Flash Drive |
FRU |
No |
8-Port 12Gbps SAS-3 RAID PCI Express HBA |
FRU |
No |
1U/2U Remote Battery Assembly |
CRU |
No |
Cable Kit |
FRU |
No |
For Oracle Server X5-2 component servicing instructions, see Section 6.8, “Servicing an Oracle Server X5-2”.
6.2.6 Sun Server X4-2 Components
The following table lists the replaceable components of the Sun Server X4-2 management and compute nodes.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
System Board Assembly |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
A256 600 Watt AC Input Power Supply |
CRU |
Yes |
2.6GHz Intel 8-core Xeon E5-2650, 95W |
FRU |
No |
Pre-Greased CPU Heatsink |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
4-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
1.2TB - 10000 RPM SAS Disk Assembly with 1 bracket |
CRU |
Yes |
16GB DDR3-1600 DIMM, 1.35V |
FRU |
No |
Dual port 80Gbps InfiniBand QDR PCI Express 3.0 Host Channel Adapter M3 (CX-3) |
FRU |
No |
4GB USB 2.0 Flash Drive |
FRU |
No |
8-Port 6Gbps SAS-2 RAID PCI Express HBA, B4 ASIC |
FRU |
No |
1U/2U Remote Battery Assembly |
CRU |
No |
Cable Kit |
FRU |
No |
For Sun Server X4-2 component servicing instructions, see Section 6.9, “Servicing a Sun Server X4-2”.
6.2.7 Sun Server X3-2 Components
The following table lists the replaceable components of the Sun Server X3-2 management and compute nodes.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
System Board Assembly |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
A256 600 Watt AC Input Power Supply |
CRU |
Yes |
2.2GHz Intel 8-core Xeon E5-2660, 95W |
FRU |
No |
Pre-Greased CPU Heatsink |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
4-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
900GB - 10000 RPM SAS Disk Assembly with 1 bracket |
CRU |
Yes |
16GB DDR3-1600 DIMM, 1.35V |
FRU |
No |
Dual 40Gbps InfiniBand 4x QDR PCI Express Low Profile Host Channel Adapter |
FRU |
No |
4GB USB 2.0 Flash Drive |
FRU |
No |
8-Port 6Gbps SAS-2 RAID PCI Express HBA, B4 ASIC |
FRU |
No |
1U/2U Remote Battery Assembly |
CRU |
No |
For Sun Server X3-2 component servicing instructions, see Section 6.10, “Servicing a Sun Server X3-2”.
6.2.8 Oracle ZFS Storage Appliance ZS7-2 Components
The following table lists the replaceable components of the Oracle ZFS Storage Appliance ZS7-2.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Oracle ZFS Storage Appliance ZS7-2 Storage Head: |
||
2.3GHz Intel 18-Core Xeon G-6140, 140W |
FRU |
No |
Pre-greased CPU Heatsink |
FRU |
No |
64GB DDR4 DIMM |
FRU |
No |
7.68TB SAS-3 Disk Assembly |
CRU |
Yes |
1.2TB - 10000 RPM SAS-3 Disk Assembly |
CRU |
Yes |
Fortville dual PCIe 40Gb Ethernet Adapter |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
12-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
Interlock Cable, 125mm |
FRU |
No |
Cable Kit |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
System Board Assembly |
FRU |
No |
3V lithium coin cell battery |
CRU |
No |
Type A266 800/1200 Watt AC Input Power Supply |
CRU |
Yes |
Cluster Heartbeat Assembly |
FRU |
No |
8-Port 12Gbps SAS HBA |
CRU |
No |
4x4 Port 12Gbps SAS-3 PCI Express HBA |
CRU |
No |
Oracle Storage DE3-24C Disk Shelf: |
||
580 Watt AC Input Power Supply |
CRU |
Yes |
12Gbps SAS-3 I/O Controller Module |
CRU |
Yes |
4RU Chassis Assembly with Midplane |
FRU |
No |
36-Pin Mini SAS3 HD Cable, SFF-8644 to SFF-8644, 3M |
FRU |
Yes |
DE3-24C Mounting Rail Kit |
CRU |
No |
14TB - 7200 RPM SAS-3 Disk Drive Assembly |
CRU |
Yes |
200GB SAS-3 Solid State Drive Assembly |
CRU |
Yes |
For Oracle ZFS Storage Appliance ZS7-2 component servicing instructions, see Section 6.11, “Servicing the Oracle ZFS Storage Appliance ZS7-2”.
6.2.9 Oracle ZFS Storage Appliance ZS5-ES Components
The following table lists the replaceable components of the Oracle ZFS Storage Appliance ZS5-ES.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Oracle ZFS Storage Appliance ZS5-ES Storage Head: |
||
2.3GHz Intel 18-Core Xeon E5-2699 V3, 145W |
FRU |
No |
Pre-greased CPU Heatsink |
FRU |
No |
16GB DDR4-2133 DIMM |
FRU |
No |
3.2TB SAS-3 Solid State Drive Assembly |
CRU |
Yes |
1.2TB - 10000 RPM SAS-3 Disk Assembly |
CRU |
Yes |
Dual 40Gbps InfiniBand 4x QDR PCI Express Low Profile Host Channel Adapter |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
8-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
Interlock Cable, 125mm |
FRU |
No |
Cable Kit |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
System Board Assembly |
FRU |
No |
3V lithium coin cell battery |
CRU |
No |
Type A256 600 Watt AC Input Power Supply |
CRU |
Yes |
Cluster Heartbeat Assembly |
FRU |
No |
8-Port 12Gbps SAS HBA |
FRU |
No |
4x4 Port 12Gbps SAS-3 PCI Express HBA |
FRU |
No |
Oracle Storage DE3-24P Disk Shelf: |
||
580 Watt AC Input Power Supply |
FRU |
Yes |
12Gbps SAS-3 I/O Controller Module |
FRU |
Yes |
2RU Chassis Assembly with Midplane |
FRU |
No |
36-Pin Mini SAS3 HD Cable, SFF-8644 to SFF-8644, 3M |
FRU |
Yes |
DE3-24P Mounting Rail Kit |
FRU |
No |
1.2TB - 10000 RPM SAS-3 Disk Drive Assembly |
CRU |
Yes |
200GB SAS-3 Solid State Drive Assembly |
CRU |
Yes |
For Oracle ZFS Storage Appliance ZS5-ES component servicing instructions, see Section 6.12, “Servicing the Oracle ZFS Storage Appliance ZS5-ES”.
6.2.10 Oracle ZFS Storage Appliance ZS3-ES Components
The following table lists the replaceable components of the Oracle ZFS Storage Appliance ZS3-ES.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Oracle ZFS Storage Appliance ZS3-ES Storage Head: |
||
2.1GHz Intel 8-Core Xeon E5-2658, 95W |
FRU |
No |
Pre-greased CPU Heatsink |
FRU |
No |
16GB DDR-1600 DIMM, 1.35V |
FRU |
No |
1.6TB SAS Solid State Drive Assembly |
CRU |
Yes |
900GB - 10000 RPM SAS Disk Assembly |
CRU |
Yes |
Dual 40Gbps InfiniBand 4x QDR PCI Express Low Profile Host Channel Adapter |
FRU |
No |
2-Slot PCI Express Riser Assembly |
FRU |
No |
1-Slot PCI Express Riser Assembly |
FRU |
No |
2.5" Disk Cage Front Indicator Module |
FRU |
No |
4-Slot 2.5" Disk Backplane Assembly |
FRU |
No |
Cable Kit |
FRU |
No |
Dual Counter Rotating Fan Module |
CRU |
Yes |
System Board Assembly |
FRU |
No |
3V lithium coin cell battery |
CRU |
No |
Type A256 600 Watt AC Input Power Supply |
CRU |
Yes |
Cluster Heartbeat Assembly |
FRU |
No |
8-Port 6Gbps SAS-2 RAID HBA |
FRU |
No |
8-Port 6Gbps SAS-2 PCI Express HBA (LSI) |
FRU |
No |
Oracle Storage DE2-24P Disk Shelf: |
||
580 Watt AC Input Power Supply |
FRU |
Yes |
6Gbps SAS-2 I/O Controller Module |
FRU |
Yes |
2RU Chassis Assembly with Midplane |
FRU |
No |
4X Mini SAS Cable, SFF-8088 to SFF-8088, 2M |
FRU |
Yes |
DE2-24P Mounting Rail Kit |
FRU |
No |
900GB 10000 RPM SAS Disk Drive Assembly |
CRU |
Yes |
200GB SAS Solid State Drive Assembly |
CRU |
Yes |
For Oracle ZFS Storage Appliance ZS3-ES component servicing instructions, see Section 6.13, “Servicing the Oracle ZFS Storage Appliance ZS3-ES”.
6.2.11 Sun ZFS Storage Appliance 7320 Components
The following table lists the replaceable components of the Sun ZFS Storage Appliance 7320.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Sun ZFS 7320 Storage Head: |
||
2.4GHz Intel Quad-Core Xeon E5620, 12MB, 80W |
FRU |
No |
Xeon Heatsink |
FRU |
No |
8GB Registered DDR3L-1333/DDR3L-1600 DIMM, 1.35V |
FRU |
No |
512GB Solid State Drive SATA-2 Assembly |
CRU |
Yes |
500GB - 10000 RPM SATA Disk Assembly with 1 bracket |
CRU |
Yes |
USB Assembly |
FRU |
Yes |
Dual 40Gbps InfiniBand 4x QDR PCI Express Low Profile Host Channel Adapter |
FRU |
No |
4GB USB 2.0 Flash Drive |
FRU |
No |
1-Slot x8 PCI Express Riser Assembly |
FRU |
No |
1-Slot x16 PCI Express Riser Assembly |
FRU |
No |
Power Distribution Board |
FRU |
No |
8-Slot Disk Backplane, SATA DVD |
FRU |
No |
PDB to System Board Ribbon Cable |
FRU |
|
SFF8087 to SFF8087 Mini-SAS Cable, 690mm |
FRU |
|
6-Pin Fan Power Cable |
FRU |
|
Fan Data Ribbon Cable |
FRU |
|
Bus Bar Set |
FRU |
|
Fan Board Assembly |
FRU |
|
Connector Board Assembly, SATA DVD |
FRU |
|
Fan Module |
CRU |
Yes |
System Board Assembly |
FRU |
No |
3V Lithium Coin Cell Battery |
FRU |
No |
Type A247A 760 Watt AC Input Power Supply |
CRU |
Yes |
Cluster Heartbeat Assembly |
FRU |
|
8-Port 6Gbps SAS-2 RAID HBA |
FRU |
No |
Oracle Storage DE2-24P Disk Shelf: |
||
580 Watt AC Input Power Supply |
CRU |
Yes |
6Gbps SAS-2 I/O Controller Module |
FRU |
Yes |
2RU Chassis Assembly with Midplane |
FRU |
No |
4X Mini SAS Cable, SFF-8088 to SFF-8088, 2M |
FRU |
|
4X Mini SAS Cable, SFF-8088 to SFF-8088, 0.5M |
FRU |
|
DE2-24P Mounting Rail Kit |
FRU |
|
900GB 10000 RPM SAS Disk Drive Assembly |
CRU |
Yes |
73GB SAS Solid State Drive Assembly |
CRU |
Yes |
For Sun ZFS Storage Appliance 7320 component servicing instructions, see Section 6.14, “Servicing the Sun ZFS Storage Appliance 7320”.
6.2.12 Oracle Switch ES1-24 Components
The following table lists the replaceable components of the Oracle Switch ES1-24.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
24-Port ES1-24 Switch Assembly |
FRU |
No |
Rear-to-Front Airflow Fan Module |
CRU |
Yes |
Type A247A 760 Watt AC Input Power Supply |
CRU |
Yes |
For Oracle Switch ES1-24 component servicing instructions, see Section 6.15, “Servicing an Oracle Switch ES1-24”.
6.2.13 NM2-36P Sun Datacenter InfiniBand Expansion Switch Components
The following table lists the replaceable components of the Sun Datacenter InfiniBand Expansion Switch NM2-36P.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
Datacenter InfiniBand Switch 36 Subassembly |
FRU |
No |
Type A247A 760 Watt AC Input Power Supply |
CRU |
Yes |
Rear-to-Front Airflow Fan Module |
CRU |
Yes |
For NM2-36P Sun Datacenter InfiniBand Expansion Switch component servicing instructions, see Section 6.16, “Servicing an NM2-36P Sun Datacenter InfiniBand Expansion Switch”.
6.2.14 Oracle Fabric Interconnect F1-15 Components
The following table lists the replaceable components of the Oracle Fabric Interconnect F1-15.
For the current list of replacement parts and their manufacturing part numbers, refer to the Oracle Private Cloud Appliance components list in the Oracle System Handbook.
You access the Oracle System Handbook using this link: https://support.oracle.com/handbook_private/.
Click Current Systems, then click your generation of Oracle Private Cloud Appliance Hardware to open the main product page in the System Handbook.
Component Description |
FRU/CRU |
Hot-Swap |
---|---|---|
F1-15 Power Supply |
FRU |
Yes |
QDR Fabric Board |
FRU |
No |
2U/4U Front Panel G2 (Com-X i7) |
FRU |
No |
F1-15 I/O Management Module |
FRU |
No |
F1-15 Fan Tray |
FRU |
Yes |
Quad Port 10 Gigabit Ethernet (GbE) Module |
FRU |
Yes |
Dual Port 2 × 8 Gigabit Fibre Channel I/O Module |
FRU |
Yes |
F1-15 Chassis without Power Supply, Fan, Fabric Board, Front Panel |
FRU |
No |
For Oracle Fabric Interconnect F1-15 component servicing instructions, see Section 6.17, “Servicing an Oracle Fabric Interconnect F1-15”.
6.3 Preparing Oracle Private Cloud Appliance for Service
This section describes safety considerations and prerequisites for component replacement procedures.
Safety Precautions
For your protection, observe the following safety precautions when servicing your equipment:
-
Follow all standard cautions, warnings, and instructions marked on the equipment and described in the following documents:
-
The printed document Important Safety Information for Sun Hardware Systems (7063567)
-
The Oracle Private Cloud Appliance Safety and Compliance Guide (E88194-02)
-
-
Follow the safety guidelines described in the Oracle Private Cloud Appliance Installation Guide (F28397-09):
-
Follow the electrostatic discharge safety practices as described in this section.
-
Disconnect all power supply cords before servicing components.
Electrostatic Discharge Safety
Devices that are sensitive to electrostatic discharge (ESD), such as motherboards, PCIe cards, drives, processors, and memory cards require special handling.
Equipment Damage
Take antistatic measures and do not touch components along their connector edges.
-
Use an antistatic wrist strap.
Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies, boards, or cards. When servicing or removing rack node components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Then disconnect the power cords from the component. Following this practice equalizes the electrical potentials between you and the component.
An antistatic wrist strap is not included in the Oracle Private Cloud Appliance shipment.
-
Use an antistatic mat.
Place ESD-sensitive components such as the motherboard, memory, and other PCB cards on an antistatic mat.
The following items can be used as an antistatic mat:
-
Antistatic bag used to wrap an Oracle replacement part
-
An ESD mat (orderable from Oracle)
-
A disposable ESD mat (shipped with some replacement parts or optional system components)
-
6.4 Servicing the Oracle Private Cloud Appliance Rack System
This section provides instructions to service replaceable components (CRUs/FRUs) in the appliance rack. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.4.1 Powering Down Oracle Private Cloud Appliance (When Required)
Some service procedures may require you to power down the Oracle Private Cloud Appliance. Perform the following steps to manually power down the system.
Whenever a hardware system must be powered down, make sure that the virtual machines hosted by that system are shut down first. If you power down the appliance with running virtual machines, these will be in an error state when the system is returned to operation.
For details, consult the Oracle VM Manager User's Guide.
-
Log in to Oracle VM Manager and open the Servers and VMs tab.
-
Using the navigation tree, select each virtual machine and click Stop to shut it down gracefully.
If the applications hosted by your VMs require the services and machines to be shut down in a particular order, respect those requirements just like you would with physical machines.
Once the VMs have been shut down, you can proceed to power off the compute nodes.
-
Using the navigation tree, select each compute node and click Stop Server to shut it down gracefully.
-
Using SSH and an account with superuser privileges, log into the active management node at the management virtual IP address. Stop Oracle VM Manager by entering the command service ovmm stop.
-
If, at this point, any compute nodes have not shut down properly, press the Power button on the running compute nodes in order to shut them down gracefully.
-
Press the Power button on the management nodes in order to shut them down gracefully.
Once the servers are powered off, you can proceed to power off the storage appliance.
-
Press the Power button on the storage server heads attached to the chassis of the storage device.
-
Toggle the rack Power switches to the Off position.
NoteThe Ethernet switches do not have power switches. They power off when power is removed, by way of the power distribution unit (PDU) or at the breaker in the data center.
-
Toggle the power distribution unit (PDU) circuit breakers of both PDUs to the On position.
-
Wait at least two minutes to allow the PDUs to complete their power-on sequence.
The Ethernet switches are powered on with the PDUs.
-
Press the Power button on the storage server heads.
Wait approximately two minutes until the power-on self-test completes, and the Power/OK LED on the front panel lights and remains lit.
-
Press the Power button on the management nodes.
The management node that completes booting first assumes the active role.
NoteCompute nodes do not power on automatically like the internal ZFS Storage Appliance, switches and other components. Make sure that the management nodes and internal storage are up and running, then manually power on the compute nodes.
-
When the management nodes are up, press the Power button on the compute nodes.
CautionThe compute node ILOM policy for automatic power-on is disabled, and must remain disabled, to prevent a server from booting prematurely and disrupting the correct boot order of the appliance components.
When all compute nodes are up, verify the status of all system components in Oracle VM Manager.
If no components are in error state, the appliance is ready to resume normal operation.
6.4.2 Service Procedures for Rack System Components
For parts that are not hot-swappable, power down the Oracle Private Cloud Appliance before starting the service procedure. Generally speaking, hot-swappable components can be serviced without specific additional steps.
Replaceable Part(s) |
Hot-Swap |
Instructions |
---|---|---|
Power cables |
||
Ethernet cables |
||
Cable management arms (CMAs) (Oracle-qualified service technician only) |
For removal and installation of a cable management arm, refer to the Oracle Server X8-2 Installation Guide (part no. E93391). |
|
Slide rails (Oracle-qualified service technician only) |
To service the slide rails, the server must be removed from the rack. For instructions, refer to the Oracle Server X8-2 Service Manual (part no. E93386). For slide rail installation instructions, refer to the section Attach the Slide-Rails in the Oracle Server X8-2 Installation Guide (part no. E93391). To remove the slide rails, reverse the installation steps. |
6.5 Servicing an Oracle Server X8-2
This section provides instructions to service replaceable components (CRUs/FRUs) in an Oracle Server X8-2 compute node. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.5.1 Powering Down Oracle Server X8-2 for Service (When Required)
If you need to execute a service procedure that requires the Oracle Server X8-2 to be powered down, follow these instructions:
Before an Oracle Server X8-2 compute node can be powered down, it must be placed into maintenance mode from within Oracle VM Manager. As a result, all virtual machines running on the compute node are automatically migrated to other servers in the Oracle VM server pool, if they are available. Information on maintenance mode is provided in the Oracle VM Manager User's Guide section entitled Edit Server.
-
Log in to the Oracle VM Manager Web UI.
For details, refer to the section “Section 5.2, “Logging in to the Oracle VM Manager Web UI”” in the Oracle Private Cloud Appliance Administrator's Guide.
-
Enter the following address in a Web browser: https://
manager-vip
:7002/ovm/console.Replace
manager-vip
with the virtual IP address, or corresponding host name, that you have configured for your management nodes during installation. -
Enter the Oracle VM Manager user name and password in the respective fields and click OK.
-
-
In the Servers and VMs tab, select the Oracle VM Server in the navigation pane. Click Edit Server in the management pane toolbar.
The Edit Server dialog box is displayed.
-
Select the Maintenance Mode check box to place the Oracle VM Server into maintenance mode. Click OK.
The Oracle VM Server is in maintenance mode and ready for servicing.
-
When the Oracle Server X8-2 is ready to rejoin the Oracle VM server pool, perform the same procedure and clear the Maintenance Mode check box.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Preparing for Service” in the Oracle Server X8-2 Service Manual (part no. E93386).
-
Power down the server gracefully whenever possible.
The easiest way is to press and quickly release the Power button on the front panel.
-
Perform immediate shutdown only if the system does not respond to graceful power-down tasks.
CautionAn immediate power down might corrupt system data, therefore, only use this procedure to power down the server after attempting the graceful power down procedure.
-
Disconnect the power cables and data cables from the server.
-
Extend the server to the maintenance position.
-
Most service operations can be performed while the server is in the maintenance position.
However, if necessary, remove the cable management arm (CMA) and pull the server out of the rack.
CautionThe server weighs approximately 15.9 kg (35.0 lb). Two people are required to dismount and carry the chassis.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Returning the Server to Operation” in the Oracle Server X8-2 Service Manual (part no. E93386).
-
If the top cover was removed to service a component, reinstall the top cover on the server.
-
If the server was removed, reinstall it into the rack.
-
Return the server to its normal operational position in the rack, making sure the CMA is correctly installed.
-
Reconnect data cables and power cords.
-
Power on the server.
6.5.2 Service Procedures for Oracle Server X8-2 Components
For parts that are not hot-swappable, power down the Oracle Server X8-2 before starting the service procedure. If the server is in use in the Oracle VM environment, place it in maintenance mode first. This protects your virtual infrastructure against data corruption, and allows it to remain in service as long as the configuration of your environment allows it.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Storage drives |
Yes |
https://docs.oracle.com/cd/E93359_01/html/E93386/gquak.html#scrolltoc |
Fan Modules |
Yes |
https://docs.oracle.com/cd/E93359_01/html/E93386/gquhg.html#scrolltoc |
Power supplies |
Yes |
https://docs.oracle.com/cd/E93359_01/html/E93386/gqunc.html#scrolltoc |
DIMMs (Oracle-qualified service technician only) |
No |
https://docs.oracle.com/cd/E93359_01/html/E93386/gqvkr.html#scrolltoc |
PCI Express risers (Oracle-qualified service technician only) |
No |
https://docs.oracle.com/cd/E93359_01/html/E93386/gqvft.html#scrolltoc |
PCI Express cards (Oracle-qualified service technician only) |
No |
https://docs.oracle.com/cd/E93359_01/html/E93386/gqvjk.html#scrolltoc |
Battery |
No |
https://docs.oracle.com/cd/E93359_01/html/E93386/gqviw.html#scrolltoc |
6.6 Servicing an Oracle Server X7-2
This section provides instructions to service replaceable components (CRUs/FRUs) in an Oracle Server X7-2 compute node. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.6.1 Powering Down Oracle Server X7-2 for Service (When Required)
If you need to execute a service procedure that requires the Oracle Server X7-2 to be powered down, follow these instructions:
Before an Oracle Server X7-2 compute node can be powered down, it must be placed into maintenance mode from within Oracle VM Manager. As a result, all virtual machines running on the compute node are automatically migrated to other servers in the Oracle VM server pool, if they are available. Information on maintenance mode is provided in the Oracle VM Manager User's Guide section entitled Edit Server.
-
Log in to the Oracle VM Manager Web UI.
For details, refer to the section “Section 5.2, “Logging in to the Oracle VM Manager Web UI”” in the Oracle Private Cloud Appliance Administrator's Guide.
-
Enter the following address in a Web browser: https://
manager-vip
:7002/ovm/console.Replace
manager-vip
with the virtual IP address, or corresponding host name, that you have configured for your management nodes during installation. -
Enter the Oracle VM Manager user name and password in the respective fields and click OK.
-
-
In the Servers and VMs tab, select the Oracle VM Server in the navigation pane. Click Edit Server in the management pane toolbar.
The Edit Server dialog box is displayed.
-
Select the Maintenance Mode check box to place the Oracle VM Server into maintenance mode. Click OK.
The Oracle VM Server is in maintenance mode and ready for servicing.
-
When the Oracle Server X7-2 is ready to rejoin the Oracle VM server pool, perform the same procedure and clear the Maintenance Mode check box.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Preparing for Service” in the Oracle Server X7-2 Service Manual (part no. E72445).
-
Power down the server gracefully whenever possible.
The easiest way is to press and quickly release the Power button on the front panel.
-
Perform immediate shutdown only if the system does not respond to graceful power-down tasks.
CautionAn immediate power down might corrupt system data, therefore, only use this procedure to power down the server after attempting the graceful power down procedure.
-
Disconnect the power cables and data cables from the server.
-
Extend the server to the maintenance position.
-
Most service operations can be performed while the server is in the maintenance position.
However, if necessary, remove the cable management arm (CMA) and pull the server out of the rack.
CautionThe server weighs approximately 15.9 kg (35.0 lb). Two people are required to dismount and carry the chassis.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Returning the Server to Operation” in the Oracle Server X7-2 Service Manual (part no. E72445).
-
If the top cover was removed to service a component, reinstall the top cover on the server.
-
If the server was removed, reinstall it into the rack.
-
Return the server to its normal operational position in the rack, making sure the CMA is correctly installed.
-
Reconnect data cables and power cords.
-
Power on the server.
6.6.2 Service Procedures for Oracle Server X7-2 Components
For parts that are not hot-swappable, power down the Oracle Server X7-2 before starting the service procedure. If the server is in use in the Oracle VM environment, place it in maintenance mode first. This protects your virtual infrastructure against data corruption, and allows it to remain in service as long as the configuration of your environment allows it.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Storage drives |
Yes |
http://docs.oracle.com/cd/E72435_01/html/E72445/gquak.html#scrolltoc |
Fan Modules |
Yes |
http://docs.oracle.com/cd/E72435_01/html/E72445/gquhg.html#scrolltoc |
Power supplies |
Yes |
http://docs.oracle.com/cd/E72435_01/html/E72445/gqunc.html#scrolltoc |
DIMMs (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E72435_01/html/E72445/gqvkr.html#scrolltoc |
PCI Express risers (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E72435_01/html/E72445/gqvft.html#scrolltoc |
PCI Express cards (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E72435_01/html/E72445/gqvjk.html#scrolltoc |
Battery |
No |
http://docs.oracle.com/cd/E72435_01/html/E72445/gqviw.html#scrolltoc |
6.7 Servicing an Oracle Server X6-2
This section provides instructions to service replaceable components (CRUs/FRUs) in an Oracle Server X6-2 compute node. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.7.1 Powering Down Oracle Server X6-2 for Service (When Required)
If you need to execute a service procedure that requires the Oracle Server X6-2 to be powered down, follow these instructions:
Before an Oracle Server X6-2 compute node can be powered down, it must be placed into maintenance mode from within Oracle VM Manager. As a result, all virtual machines running on the compute node are automatically migrated to other servers in the Oracle VM server pool, if they are available. Information on maintenance mode is provided in the Oracle VM Manager User's Guide section entitled Edit Server.
-
Log in to the Oracle VM Manager Web UI.
For details, refer to the section “Section 5.2, “Logging in to the Oracle VM Manager Web UI”” in the Oracle Private Cloud Appliance Administrator's Guide.
-
Enter the following address in a Web browser: https://
manager-vip
:7002/ovm/console.Replace
manager-vip
with the virtual IP address, or corresponding host name, that you have configured for your management nodes during installation. -
Enter the Oracle VM Manager user name and password in the respective fields and click OK.
-
-
In the Servers and VMs tab, select the Oracle VM Server in the navigation pane. Click Edit Server in the management pane toolbar.
The Edit Server dialog box is displayed.
-
Select the Maintenance Mode check box to place the Oracle VM Server into maintenance mode. Click OK.
The Oracle VM Server is in maintenance mode and ready for servicing.
-
When the Oracle Server X6-2 is ready to rejoin the Oracle VM server pool, perform the same procedure and clear the Maintenance Mode check box.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Preparing for Service” in the Oracle Server X6-2 Service Manual (part no. E62171).
-
Power down the server gracefully whenever possible.
The easiest way is to press and quickly release the Power button on the front panel.
-
Perform immediate shutdown only if the system does not respond to graceful power-down tasks.
CautionSystem data may become corrupted during an immediate power down. Use this task only after attempting to power down the server gracefully.
-
Disconnect the power cables and data cables from the server.
-
Extend the server to the maintenance position.
-
Most service operations can be performed while the server is in the maintenance position.
However, if necessary, remove the cable management arm (CMA) and pull the server out of the rack.
CautionThe server weighs approximately 18.1 kg (39.9 lb). Two people are required to dismount and carry the chassis.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Returning the Server to Operation” in the Oracle Server X6-2 Service Manual (part no. E62171).
-
If the top cover was removed to service a component, reinstall the top cover on the server.
-
If the server was removed, reinstall it into the rack.
-
Return the server to its normal operational position in the rack, making sure the CMA is correctly installed.
-
Reconnect data cables and power cords.
-
Power on the server.
6.7.2 Service Procedures for Oracle Server X6-2 Components
For parts that are not hot-swappable, power down the Oracle Server X6-2 before starting the service procedure. If the server is in use in the Oracle VM environment, place it in maintenance mode first. This protects your virtual infrastructure against data corruption, and allows it to remain in service as long as the configuration of your environment allows it.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Storage drives |
Yes |
http://docs.oracle.com/cd/E62159_01/html/E62171/z40000091011460.html#scrolltoc |
Fan Modules |
Yes |
http://docs.oracle.com/cd/E62159_01/html/E62171/z40000091014194.html#scrolltoc |
Power supplies |
Yes |
http://docs.oracle.com/cd/E62159_01/html/E62171/z40000091014153.html#scrolltoc |
DIMMs (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E62159_01/html/E62171/z40003f01425075.html#scrolltoc |
PCI Express risers (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E62159_01/html/E62171/z40000f91037394.html#scrolltoc |
PCI Express cards (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E62159_01/html/E62171/z40000f91037409.html#scrolltoc |
Internal USB flash drives (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E62159_01/html/E62171/z4000a6d1442801.html#scrolltoc |
Battery |
No |
http://docs.oracle.com/cd/E62159_01/html/E62171/z40003f01423753.html#scrolltoc |
6.8 Servicing an Oracle Server X5-2
This section provides instructions to service replaceable components (CRUs/FRUs) in an Oracle Server X5-2 management node or compute node. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.8.1 Powering Down Oracle Server X5-2 for Service (When Required)
If you need to execute a service procedure that requires the Oracle Server X5-2 to be powered down, follow these instructions:
The management nodes are not placed in maintenance node for servicing. If you need to power down the active management node, bring it offline as described below and wait for the other management node to take over the active role. If you need to power down the secondary management node, no additional steps are required.
Before an Oracle Server X5-2 compute node can be powered down, it must be placed into maintenance mode from within Oracle VM Manager. As a result, all virtual machines running on the compute node are automatically migrated to other servers in the Oracle VM server pool, if they are available. Information on maintenance mode is provided in the Oracle VM Manager User's Guide section entitled Edit Server.
-
Log in to the Oracle VM Manager Web UI.
For details, refer to the section “Section 5.2, “Logging in to the Oracle VM Manager Web UI”” in the Oracle Private Cloud Appliance Administrator's Guide.
-
Enter the following address in a Web browser: https://
manager-vip
:7002/ovm/console.Replace
manager-vip
with the virtual IP address, or corresponding host name, that you have configured for your management nodes during installation. -
Enter the Oracle VM Manager user name and password in the respective fields and click OK.
-
-
In the Servers and VMs tab, select the Oracle VM Server in the navigation pane. Click Edit Server in the management pane toolbar.
The Edit Server dialog box is displayed.
-
Select the Maintenance Mode check box to place the Oracle VM Server into maintenance mode. Click OK.
The Oracle VM Server is in maintenance mode and ready for servicing.
-
When the Oracle Server X5-2 is ready to rejoin the Oracle VM server pool, perform the same procedure and clear the Maintenance Mode check box.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Preparing for Service” in the Oracle Server X5-2 Service Manual (part no. E48320).
-
Power down the server gracefully whenever possible.
The easiest way is to press and quickly release the Power button on the front panel.
-
Perform immediate shutdown only if the system does not respond to graceful power-down tasks.
CautionSystem data may become corrupted during an immediate power down. Use this task only after attempting to power down the server gracefully.
-
Disconnect the power cables and data cables from the server.
-
Extend the server to the maintenance position.
-
Most service operations can be performed while the server is in the maintenance position.
However, if necessary, remove the cable management arm (CMA) and pull the server out of the rack.
CautionThe server weighs approximately 18.1 kg (39.9 lb). Two people are required to dismount and carry the chassis.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Returning the Server to Operation” in the Oracle Server X5-2 Service Manual (part no. E48320).
-
If the top cover was removed to service a component, reinstall the top cover on the server.
-
If the server was removed, reinstall it into the rack.
-
Return the server to its normal operational position in the rack, making sure the CMA is correctly installed.
-
Reconnect data cables and power cords.
-
Power on the server.
6.8.2 Service Procedures for Oracle Server X5-2 Components
For parts that are not hot-swappable, power down the Oracle Server X5-2 before starting the service procedure. If the server is in use in the Oracle VM environment, place it in maintenance mode first. This protects your virtual infrastructure against data corruption, and allows it to remain in service as long as the configuration of your environment allows it.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Storage drives |
Yes |
http://docs.oracle.com/cd/E41059_01/html/E48320/z40000091011460.html#scrolltoc |
Fan Modules |
Yes |
http://docs.oracle.com/cd/E41059_01/html/E48320/z40000091014194.html#scrolltoc |
Power supplies |
Yes |
http://docs.oracle.com/cd/E41059_01/html/E48320/z40000091014153.html#scrolltoc |
DIMMs (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E41059_01/html/E48320/z40003f01425075.html#scrolltoc |
PCI Express risers (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E41059_01/html/E48320/z40000f91037394.html#scrolltoc |
PCI Express cards (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E41059_01/html/E48320/z40000f91037409.html#scrolltoc |
Internal USB flash drives (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E41059_01/html/E48320/z4000a6d1442801.html#scrolltoc |
Battery |
No |
http://docs.oracle.com/cd/E41059_01/html/E48320/z40003f01423753.html#scrolltoc |
6.9 Servicing a Sun Server X4-2
This section provides instructions to service replaceable components (CRUs/FRUs) in a Sun Server X4-2 management node or compute node. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.9.1 Powering Down Sun Server X4-2 for Service (When Required)
If you need to execute a service procedure that requires the Sun Server X4-2 to be powered down, follow these instructions:
The management nodes are not placed in maintenance node for servicing. If you need to power down the active management node, bring it offline as described below and wait for the other management node to take over the active role. If you need to power down the secondary management node, no additional steps are required.
Before a Sun Server X4-2 compute node can be powered down, it must be placed into maintenance mode from within Oracle VM Manager. As a result, all virtual machines running on the compute node are automatically migrated to other servers in the Oracle VM server pool, if they are available. For details, refer to the section “Placing an Oracle VM Server into Maintenance Mode” in the Oracle VM Manager User's Guide.
-
Log in to the Oracle VM Manager Web UI.
For details, refer to the section “Section 5.2, “Logging in to the Oracle VM Manager Web UI”” in the Oracle Private Cloud Appliance Administrator's Guide.
-
Enter the following address in a Web browser: https://
manager-vip
:7002/ovm/console.Replace
manager-vip
with the virtual IP address, or corresponding host name, that you have configured for your management nodes during installation. -
Enter the Oracle VM Manager user name and password in the respective fields and click OK.
-
-
In the Servers and VMs tab, select the Oracle VM Server in the navigation pane. Click Edit Server in the management pane toolbar.
The Edit Server dialog box is displayed.
-
Select the Maintenance Mode check box to place the Oracle VM Server into maintenance mode. Click OK.
The Oracle VM Server is in maintenance mode and ready for servicing.
-
When the Sun Server X4-2 is ready to rejoin the Oracle VM server pool, perform the same procedure and clear the Maintenance Mode check box.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Preparing for Service” in the Sun Server X4-2 Service Manual (part no. E38041).
-
Power down the server gracefully whenever possible.
The easiest way is to press and quickly release the Power button on the front panel.
-
Perform immediate shutdown only if the system does not respond to graceful power-down tasks.
CautionSystem data may become corrupted during an immediate power down. Use this task only after attempting to power down the server gracefully.
-
Disconnect the power cables and data cables from the server.
-
Extend the server to the maintenance position.
-
Most service operations can be performed while the server is in the maintenance position.
However, if necessary, remove the cable management arm (CMA) and pull the server out of the rack.
CautionThe server weighs approximately 18.1 kg (39.9 lb). Two people are required to dismount and carry the chassis.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Returning the Server to Operation” in the Sun Server X4-2 Service Manual (part no. E38041).
-
If the top cover was removed to service a component, reinstall the top cover on the server.
-
If the server was removed, reinstall it into the rack.
-
Return the server to its normal operational position in the rack, making sure the CMA is correctly installed.
-
Reconnect data cables and power cords.
-
Power on the server.
6.9.2 Service Procedures for Sun Server X4-2 Components
For parts that are not hot-swappable, power down the Sun Server X4-2 before starting the service procedure. If the server is in use in the Oracle VM environment, place it in maintenance mode first. This protects your virtual infrastructure against data corruption, and allows it to remain in service as long as the configuration of your environment allows it.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Storage drives |
Yes |
http://docs.oracle.com/cd/E36975_01/html/E38045/z40000091011460.html#scrolltoc |
Fan Modules |
Yes |
http://docs.oracle.com/cd/E36975_01/html/E38045/z40000091014194.html#scrolltoc |
Power supplies |
Yes |
http://docs.oracle.com/cd/E36975_01/html/E38045/z40000091014153.html#scrolltoc |
DIMMs (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E36975_01/html/E38045/z40003f01425075.html#scrolltoc |
PCI Express risers (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E36975_01/html/E38045/z40000f91037394.html#scrolltoc |
PCI Express cards (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E36975_01/html/E38045/z40000f91037409.html#scrolltoc |
Internal USB flash drives (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E36975_01/html/E38045/z4000a6d1442801.html#scrolltoc |
Battery |
No |
http://docs.oracle.com/cd/E36975_01/html/E38045/z40003f01423753.html#scrolltoc |
6.10 Servicing a Sun Server X3-2
This section provides instructions to service replaceable components (CRUs/FRUs) in a Sun Server X3-2 management node or compute node. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.10.1 Powering Down Sun Server X3-2 for Service (When Required)
If you need to execute a service procedure that requires the Sun Server X3-2 to be powered down, follow these instructions:
The management nodes are not placed in maintenance node for servicing. If you need to power down the active management node, bring it offline as described below and wait for the other management node to take over the active role. If you need to power down the secondary management node, no additional steps are required.
Before a Sun Server X3-2 compute node can be powered down, it must be placed into maintenance mode from within Oracle VM Manager. As a result, all virtual machines running on the compute node are automatically migrated to other servers in the Oracle VM server pool, if they are available. For details, refer to the section “Placing an Oracle VM Server into Maintenance Mode” in the Oracle VM Manager User's Guide.
-
Log in to the Oracle VM Manager Web UI.
For details, refer to the section “Section 5.2, “Logging in to the Oracle VM Manager Web UI”” in the Oracle Private Cloud Appliance Administrator's Guide.
-
Enter the following address in a Web browser: https://
manager-vip
:7002/ovm/console.Replace
manager-vip
with the virtual IP address, or corresponding host name, that you have configured for your management nodes during installation. -
Enter the Oracle VM Manager user name and password in the respective fields and click OK.
-
-
In the Servers and VMs tab, select the Oracle VM Server in the navigation pane. Click Edit Server in the management pane toolbar.
The Edit Server dialog box is displayed.
-
Select the Maintenance Mode check box to place the Oracle VM Server into maintenance mode. Click OK.
The Oracle VM Server is in maintenance mode and ready for servicing.
-
When the Sun Server X3-2 is ready to rejoin the Oracle VM server pool, perform the same procedure and clear the Maintenance Mode check box.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Preparing for Service” in the Sun Server X3-2 Service Manual (part no. E22313).
-
Power down the server gracefully whenever possible.
The easiest way is to press and quickly release the Power button on the front panel.
-
Perform immediate shutdown only if the system does not respond to graceful power-down tasks.
CautionSystem data may become corrupted during an immediate power down. Use this task only after attempting to power down the server gracefully.
-
Extend the server to the maintenance position.
-
Disconnect the power cables and data cables from the server.
-
Most service operations can be performed while the server is in the maintenance position.
However, if necessary, remove the cable management arm (CMA) and pull the server out of the rack.
CautionThe server weighs approximately 18.1 kg (39.9 lb). Two people are required to dismount and carry the chassis.
These steps briefly describe the procedure. For detailed instructions, refer to the chapter “Returning the Server to Operation” in the Sun Server X3-2 Service Manual (part no. E22313).
-
If the top cover was removed to service a component, reinstall the top cover on the server.
-
If the server was removed, reinstall it into the rack.
-
Reconnect data cables and power cords.
-
Return the server to its normal operational position in the rack, making sure the CMA is correctly installed.
-
Power on the server.
6.10.2 Service Procedures for Sun Server X3-2 Components
For parts that are not hot-swappable, power down the Sun Server X3-2 before starting the service procedure. If the server is in use in the Oracle VM environment, place it in maintenance mode first. This protects your virtual infrastructure against data corruption, and allows it to remain in service as long as the configuration of your environment allows it.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Storage drives |
Yes |
http://docs.oracle.com/cd/E22368_01/html/E27242/z40000091011460.html#scrolltoc |
Fan Modules |
Yes |
http://docs.oracle.com/cd/E22368_01/html/E27242/z40000091014194.html#scrolltoc |
Power supplies |
Yes |
http://docs.oracle.com/cd/E22368_01/html/E27242/z40000091014153.html#scrolltoc |
DIMMs (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E22368_01/html/E27242/z40003f01425075.html#scrolltoc |
PCI Express risers (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E22368_01/html/E27242/z40000f91037394.html#scrolltoc |
PCI Express cards (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E22368_01/html/E27242/z40000f91037409.html#scrolltoc |
Internal USB flash drives (Oracle-qualified service technician only) |
No |
http://docs.oracle.com/cd/E22368_01/html/E27242/z4000a6d1442801.html#scrolltoc |
Battery |
No |
http://docs.oracle.com/cd/E22368_01/html/E27242/z40003f01423753.html#scrolltoc |
6.11 Servicing the Oracle ZFS Storage Appliance ZS7-2
This section provides instructions to service replaceable components (CRUs/FRUs) in the Oracle ZFS Storage Appliance ZS7-2. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.11.1 Powering Down the Oracle ZFS Storage Appliance ZS7-2 for Service (When Required)
If you need to execute a service procedure that requires the Oracle ZFS Storage Appliance ZS7-2 to be powered down, follow these instructions:
Because the storage controllers are clustered, there is no loss of access to storage when one controller is powered down for service. Performing a graceful shutdown ensures that data is saved and not corrupted, and that resources are assigned to the other controller in the storage head cluster. Power down a controller for component replacement using one of the following methods:
-
Log in to the UI by using the server's IP address in the appliance management network:
-
In your browser, enter
https://
.ipaddress
:215 -
Log in as root, using the system-wide Oracle Private Cloud Appliance password.
-
Click the Power icon on the left side under masthead.
-
-
Alternatively, SSH in to the storage appliance as root, and enter the command maintenance system poweroff.
If graceful shutdown as described above is not possible, use the power button:
-
Use a pen or non-conducting pointed object to press and release the Power button on the front panel.
-
SSH or use a serial connection to log in to the service processor (SP), and then issue the command stop /SYS.
-
If the server did not respond, initiate an emergency shutdown. Press and hold the Power button for at least four seconds until the Power/OK status indicator on the front panel flashes, indicating that the storage controller is in standby power mode. To completely remove power, disconnect the AC power cords from the rear panel of the storage controller.
CautionAn emergency shutdown causes all applications and files to be closed abruptly without saving. You might corrupt or lose system data, or lose the server configuration (the resources assigned to it) during an immediate power down.
All replaceable components in the disk shelf are hot-swappable. The disk shelf itself does not need to be powered down for the replacement of defective components.
However, do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place.
The disk shelf must not be operated without all components in place.
-
Connect any storage head power and data cables you removed to service a component.
-
Power on the server by pressing the Power button on the front panel.
If you are not physically located at the system, use either of these ILOM methods instead:
-
Log in to the Oracle ILOM web interface.
Click Host Management > Power Control, and in the Actions list click Power On.
-
Log in to the Oracle ILOM command-line interface (CLI).
At the CLI prompt, type the following command: start /System.
-
-
When the controller is powered on and the power-on self-test (POST) code checkpoint tests have completed, the green Power/OK status indicator on the front panel lights and remains lit.
-
If you performed a graceful shutdown earlier, return resources to the server that was just serviced.
-
Log into the web UI for the server that was not serviced.
-
Go to Configuration > Cluster.
-
Click Failback.
NoteFor information about configuring the clustered servers and attached disk shelves, see the “Oracle ZFS Storage System Administration Guide” for the appropriate software release.
-
6.11.2 Service Procedures for Oracle ZFS Storage Appliance ZS7-2 Components
For parts that are not hot-swappable, power down the Oracle ZFS Storage Appliance ZS7-2 before starting the service procedure.
If you need to execute a service procedure that interrupts the connection between virtual machines and their virtual disks, shut down the virtual machines in Oracle VM Manager prior to servicing the storage hardware. Disconnecting a running virtual machine from its disks may cause data corruption.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
6.12 Servicing the Oracle ZFS Storage Appliance ZS5-ES
This section provides instructions to service replaceable components (CRUs/FRUs) in the Oracle ZFS Storage Appliance ZS5-ES. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.12.1 Powering Down the Oracle ZFS Storage Appliance ZS5-ES for Service (When Required)
If you need to execute a service procedure that requires the Oracle ZFS Storage Appliance ZS5-ES to be powered down, follow these instructions:
Because the storage controllers are clustered, there is no loss of access to storage when one controller is powered down for service. Performing a graceful shutdown ensures that data is saved and not corrupted, and that resources are assigned to the other controller in the storage head cluster. Power down a controller for component replacement using one of the following methods:
-
Log in to the UI by using the server's IP address in the appliance management network:
-
In your browser, enter
https://
.ipaddress
:215 -
Log in as root, using the system-wide Oracle Private Cloud Appliance password.
-
Click the Power icon on the left side under masthead.
-
-
Alternatively, SSH in to the storage appliance as root, and enter the command maintenance system poweroff.
If graceful shutdown as described above is not possible, use the power button:
-
Use a pen or non-conducting pointed object to press and release the Power button on the front panel.
-
SSH or use a serial connection to log in to the service processor (SP), and then issue the command stop /SYS.
-
If the server did not respond, initiate an emergency shutdown. Press and hold the Power button for at least four seconds until the Power/OK status indicator on the front panel flashes, indicating that the storage controller is in standby power mode. To completely remove power, disconnect the AC power cords from the rear panel of the storage controller.
CautionAn emergency shutdown causes all applications and files to be closed abruptly without saving. You might corrupt or lose system data, or lose the server configuration (the resources assigned to it) during an immediate power down.
All replaceable components in the disk shelf are hot-swappable. The disk shelf itself does not need to be powered down for the replacement of defective components.
However, do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place.
The disk shelf must not be operated without all components in place.
-
Connect any storage head power and data cables you removed to service a component.
-
Power on the server by pressing the Power button on the front panel.
If you are not physically located at the system, use either of these ILOM methods instead:
-
Log in to the Oracle ILOM web interface.
Click Host Management > Power Control, and in the Actions list click Power On.
-
Log in to the Oracle ILOM command-line interface (CLI).
At the CLI prompt, type the following command: start /System.
-
-
When the controller is powered on and the power-on self-test (POST) code checkpoint tests have completed, the green Power/OK status indicator on the front panel lights and remains lit.
-
If you performed a graceful shutdown earlier, return resources to the server that was just serviced.
-
Log into the web UI for the server that was not serviced.
-
Go to Configuration > Cluster.
-
Click Failback.
NoteFor information about configuring the clustered servers and attached disk shelves, see the “Oracle ZFS Storage System Administration Guide” for the appropriate software release.
-
6.12.2 Service Procedures for Oracle ZFS Storage Appliance ZS5-ES Components
For parts that are not hot-swappable, power down the Oracle ZFS Storage Appliance ZS5-ES before starting the service procedure.
If you need to execute a service procedure that interrupts the connection between virtual machines and their virtual disks, shut down the virtual machines in Oracle VM Manager prior to servicing the storage hardware. Disconnecting a running virtual machine from its disks may cause data corruption.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
6.13 Servicing the Oracle ZFS Storage Appliance ZS3-ES
This section provides instructions to service replaceable components (CRUs/FRUs) in the Oracle ZFS Storage Appliance ZS3-ES. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.13.1 Powering Down the Oracle ZFS Storage Appliance ZS3-ES for Service (When Required)
If you need to execute a service procedure that requires the Oracle ZFS Storage Appliance ZS3-ES to be powered down, follow these instructions:
Performing a graceful shutdown ensures that data is saved and not corrupted, and that resources are assigned to the other controller in the storage head cluster. This is the preferred method for powering down a controller for component replacement.
-
Ensure that Ethernet cables are connected from your network to the
NET-0
port on the back of each server. -
Direct your web browser to the server to be serviced by using either the IP address or host name assigned to the NET-0 port as follows:
https://
.ipaddress
:215 -
Log in as root, using the system-wide Oracle Private Cloud Appliance password.
-
Go to Maintenance, then select Hardware.
-
Click the Show Details link for the server.
-
Click the Power icon for the server and select Power off from the pull-down list.
If graceful shutdown is not possible, use the power button.
This task forces the main power off. You might corrupt or lose system data, or lose the server configuration (the resources assigned to it) during an immediate power down.
-
Press and quickly release the Power button on the front panel.
This action causes an orderly shutdown of the operating system, and the server enters the standby power mode.
-
If the server did not respond or you need a more immediate shutdown, press and hold the Power button for four seconds.
This forces the main power off and enters the standby power mode immediately. When the main power is off, the Power/OK LED on the front panel begins flashing, indicating that the server is in standby power mode.
If neither graceful shutdown nor emergency shutdown using the power button is possible, for example because you are not physically located at the system, use the ILOM to perform an emergency shutdown. Choose one of the following options:
This task forces the main power off. You might corrupt or lose system data, or lose the server configuration (the resources assigned to it) during an immediate power down.
-
Log in to the Oracle ILOM web interface.
In the left pane, click Host Management > Power Control, and in the Actions list click Immediate Power Off.
Click Save, and then click OK.
-
Log in to the Oracle ILOM command-line interface (CLI).
At the CLI prompt, type the following command: stop -f /System.
Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place. Powering down or removing all SAS chains from a disk shelf will cause the controllers to panic to prevent data loss. To avoid this, shut down the controllers before decommissioning the shelf.
-
Stop all input and output to and from the disk shelf.
-
Wait approximately two minutes until all disk activity indicators have stopped flashing.
-
Place the power supply on/off switches to the "O" off position.
-
Disconnect the power cords from the external power source.
The disk shelf must not be operated without all components in place.
-
Reconnect the disk shelf power and data cables you removed to service a component.
-
Place the power supply on/off switches on the disk shelf to the "I" on position.
-
Wait several minutes until the boot process is complete, at which time the Power LED should be solid green.
-
Connect the storage head power and data cables you removed to service a component.
-
Power on the server by pressing the Power button on the front panel.
If you are not physically located at the system, use either of these ILOM methods instead:
-
Log in to the Oracle ILOM web interface.
In the left pane, click Host Management > Power Control, and in the Actions list click Power On.
-
Log in to the Oracle ILOM command-line interface (CLI).
At the CLI prompt, type the following command: start /System.
-
-
Wait approximately two minutes until the power-on self-test (POST) code checkpoint tests have completed, and the Power/OK LED on the front panel lights and remains lit.
-
If you performed a graceful shutdown earlier, return resources to the server that was just serviced.
-
Log into the web UI for the server that was not serviced.
-
Go to Configuration > Cluster.
-
Click Failback.
NoteFor information about configuring the clustered servers and attached disk shelves, see the “Oracle ZFS Storage System Administration Guide” for the appropriate software release.
-
6.13.2 Service Procedures for Oracle ZFS Storage Appliance ZS3-ES Components
For parts that are not hot-swappable, power down the Oracle ZFS Storage Appliance ZS3-ES before starting the service procedure.
If you need to execute a service procedure that interrupts the connection between virtual machines and their virtual disks, shut down the virtual machines in Oracle VM Manager prior to servicing the storage hardware. Disconnecting a running virtual machine from its disks may cause data corruption.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
6.14 Servicing the Sun ZFS Storage Appliance 7320
This section provides instructions to service replaceable components (CRUs/FRUs) in the Sun ZFS Storage Appliance 7320. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.14.1 Powering Down the Sun ZFS Storage Appliance 7320 for Service (When Required)
If you need to execute a service procedure that requires the Sun ZFS Storage Appliance 7320 to be powered down, follow these instructions:
Powering down or removing all SAS chains from a disk shelf will cause the controllers to panic to prevent data loss. To avoid this, shut down the controllers before decommissioning the shelf.
-
Log in to the BUI.
-
Click the Power icon on the left side of the masthead.
If the BUI is not accessible, select one of the following options:
In a configuration with clustered storage heads, always shut down the standby head before the active head.
-
SSH into the appliance and issue the maintenance system poweroff command.
-
SSH or serial console into the service processor (SP) and issue the stop /SYS command.
-
Use a pen or non-conducting pointed object to press and release the Power button on the front panel.
CautionTo initiate emergency shutdown during which all applications and files will be closed abruptly without saving, press and hold the power button for at least four seconds until the Power/OK status indicator on the front panel flashes, indicating that the storage controller is in standby power mode.
Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place. Powering down or removing all SAS chains from a disk shelf will cause the controllers to panic to prevent data loss. To avoid this, shut down the controllers before decommissioning the shelf.
-
Stop all input and output to and from the disk shelf.
-
Wait approximately two minutes until all disk activity indicators have stopped flashing.
-
Place the power supply on/off switches to the "O" off position.
-
Disconnect the power cords from the external power source.
The disk shelf must not be operated without all components in place.
-
Reconnect the disk shelf power and data cables you removed to service a component.
-
Place the power supply on/off switches on the disk shelf to the "I" on position.
-
Wait several minutes until the boot process is complete, at which time the Power LED should be solid green.
-
Connect the storage head power cables and wait approximately two minutes until the Power/OK LED on the front panel next to the Power button lights and remains lit.
6.14.2 Service Procedures for Sun ZFS Storage Appliance 7320 Components
For parts that are not hot-swappable, power down the Sun ZFS Storage Appliance 7320 before starting the service procedure.
If you need to execute a service procedure that interrupts the connection between virtual machines and their virtual disks, shut down the virtual machines in Oracle VM Manager prior to servicing the storage hardware. Disconnecting a running virtual machine from its disks may cause data corruption.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Storage head HDDs or SSDs |
Yes |
|
Disk shelf drives |
Yes |
Refer to the section “Replacing a Drive” on this page: http://docs.oracle.com/cd/E27998_01/html/E48492/maintenance__hardware__procedures__shelf.html#scrolltoc |
Fan modules |
Yes |
|
Storage head power supplies |
Yes |
|
Disk shelf power supplies |
Yes |
Refer to the section “Replacing a Power Supply” on this page: http://docs.oracle.com/cd/E27998_01/html/E48492/maintenance__hardware__procedures__shelf.html#scrolltoc |
Memory modules (Oracle-qualified service technician only) |
No |
|
PCI Express risers and cards (Oracle-qualified service technician only) |
No |
|
Battery |
No |
|
System indicator boards (Oracle-qualified service technician only) |
Yes |
|
Disk shelf I/O modules (Oracle-qualified service technician only) |
Yes |
Refer to the section “Replacing an I/O Module” on this page: http://docs.oracle.com/cd/E27998_01/html/E48492/maintenance__hardware__procedures__shelf.html#scrolltoc |
Disk shelf SIM boards (Oracle-qualified service technician only) |
Yes |
Refer to the section “Replacing a SIM Board” on this page: http://docs.oracle.com/cd/E27998_01/html/E48492/maintenance__hardware__procedures__shelf.html#scrolltoc |
6.15 Servicing an Oracle Switch ES1-24
This section provides instructions to service replaceable components (CRUs/FRUs) in an Oracle Switch ES1-24. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.15.1 Powering Down the Oracle Switch ES1-24 for Service (When Required)
If you need to execute a service procedure that requires the Oracle Switch ES1-24 to be powered down, follow these instructions:
-
To power down an individual power supply, remove its power cord.
-
To power down the switch, remove the power cords from both power supplies.
-
Reconnect the power cords to both power supplies.
-
Verify that the switch has power by checking the status LEDs.
The AC LED lights green to indicate the power supply is connected to line power. A moment later, the OK LED lights green to indicate the power supply is fully operational.
6.15.2 Service Procedures for Oracle Switch ES1-24 Components
For parts that are not hot-swappable, power down the Oracle Switch ES1-24 before starting the service procedure.
Internal Ethernet connectivity is affected while the component is out of service. Please take the necessary precautions.
When replacing the entire switch assembly, begin by saving the configuration from the existing component, so that you can restore the configuration after replacement.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Power supplies |
Yes |
http://docs.oracle.com/cd/E39109_01/html/E39116/z40000349112.html#scrolltoc |
Fan module |
Yes |
http://docs.oracle.com/cd/E39109_01/html/E39116/z40000369112.html#scrolltoc |
6.16 Servicing an NM2-36P Sun Datacenter InfiniBand Expansion Switch
This section provides instructions to service replaceable components (CRUs/FRUs) in a NM2-36P Sun Datacenter InfiniBand Expansion Switch. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.16.1 Powering Down the NM2-36P Sun Datacenter InfiniBand Expansion Switch for Service (When Required)
If you need to execute a service procedure that requires the NM2-36P Sun Datacenter InfiniBand Expansion Switch to be powered down, follow these instructions:
-
To power down an individual power supply, remove its power cord.
-
To power down the switch, remove the power cords from both power supplies.
-
Reconnect the power cords to both power supplies.
-
Verify that the switch has power by checking the status LEDs.
The AC LED lights green to indicate the power supply is connected to line power. A moment later, the OK LED lights green to indicate the power supply is fully operational.
6.16.2 Service Procedures for NM2-36P Sun Datacenter InfiniBand Expansion Switch Components
For parts that are not hot-swappable, power down the NM2-36P Sun Datacenter InfiniBand Expansion Switch before starting the service procedure.
InfiniBand connectivity may be affected while the component is out of service. Please take the necessary precautions.
When replacing the entire switch assembly, begin by saving the configuration from the existing component, so that you can restore the configuration after replacement.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Power supplies |
Yes |
http://docs.oracle.com/cd/E26698_01/html/E26434/z40001f49112.html#scrolltoc |
Fans |
Yes |
http://docs.oracle.com/cd/E26698_01/html/E26434/z40001f59112.html#scrolltoc |
Data cables |
Yes |
http://docs.oracle.com/cd/E26698_01/html/E26434/z40001f69112.html#scrolltoc |
6.17 Servicing an Oracle Fabric Interconnect F1-15
This section provides instructions to service replaceable components (CRUs/FRUs) in an Oracle Fabric Interconnect F1-15. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
6.17.1 Powering Down the Oracle Fabric Interconnect F1-15 for Service (When Required)
If you need to execute a service procedure that requires the Fabric Interconnect to be powered down, follow these instructions:
-
Press the Power button to power down the Fabric Interconnect gracefully.
-
Wait for the Status LED to switch off, indicating that the component has been powered down successfully.
-
Press the Power button to power on the Fabric Interconnect.
The Status LED blinks green, indicating that the system control processor is booting.
-
Wait until the Status LED is solid green.
This indicates that the system control processor has finished booting and the Fabric Interconnect is ready for operation.
6.17.2 Service Procedures for Oracle Fabric Interconnect F1-15 Components
For parts that are not hot-swappable, power down the Oracle Fabric Interconnect F1-15 before starting the service procedure.
Management, storage, VM and external network connectivity may be affected while the Fabric Interconnect or an I/O module is out of service. Please take the necessary precautions.
When replacing the entire switch assembly, begin by saving the configuration from the existing component, so that you can restore the configuration after replacement.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
6.18 Servicing Cisco Nexus 9336C-FX2 Switch Components
This section provides instructions to service replaceable components (CRUs/FRUs) in an Cisco Nexus 9336C-FX2 Switch. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
For parts that are not hot-swappable, power down the Cisco Nexus 9336C-FX2 Switch before starting the service procedure.
Management, storage, VM and external network connectivity may be affected while the Cisco Nexus 9336C-FX2 Switch or an I/O module is out of service. Please take the necessary precautions.
When replacing the entire switch assembly, begin by saving the configuration from the existing component, so that you can restore the configuration after replacement.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the Service Manual. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Power supplies (Oracle-qualified service technician only) |
Yes |
|
Fan modules (Oracle-qualified service technician only) |
Yes |
6.19 Servicing Cisco Nexus 9348GC-FXP Switch Components
This section provides instructions to service replaceable components (CRUs/FRUs) in an Cisco Nexus 9348GC-FXP Switch. Before starting any service procedure, read and follow the guidelines in Section 6.3, “Preparing Oracle Private Cloud Appliance for Service”.
For parts that are not hot-swappable, power down the Cisco Nexus 9348GC-FXP Switch before starting the service procedure.
The switches are configured in high availability pairs, so if one switch fails, network traffic continues, although it may be degraded. If more than one switch is being serviced at one time, you should prepare your environment for disruption to the network connectivity.
Internal Ethernet connectivity is affected while the component is out of service. Please take the necessary precautions.
When replacing the entire switch assembly, begin by saving the configuration from the existing component, so that you can restore the configuration after replacement.
Generally speaking, hot-swappable components can be serviced without specific additional steps for Oracle Private Cloud Appliance. Follow the applicable procedure in the component documentation. The following table provides links to each service procedure and indicates whether parts are hot-swappable or require the component to be taken offline and powered down.
Replaceable Part(s) |
Hot-Swap |
URL |
---|---|---|
Power supplies |
Yes |
|
Fan module |
Yes |