Credit and Collections Info Zone

The Credit and Collections Info Zone is a grid that contains a variety of credit & collections-oriented events. Pushing the button adjacent to the information transfers you to an appropriate page. The following table lists the type of information that may appear in this zone and the page to which you will be transferred if you push the adjacent button.


Activity Label	What Is Displayed	Drill Down Transfers You To
Severance Process. One row is displayed for every Active* severance process linked to the account's service agreements.*	The severance process's description and create date/time	Severance Process - Main
Collection Process. One row is displayed for every Active* collection process linked to the account.*	The collection process's description and create date/time	Collection Process - Main
Write-off Process. One row is displayed for every Active* write-off process linked to the account.*	The write-off process's description and create date/time	Write-off Process - Main
Overdue Process. One row is displayed for every Active* overdue process linked to the account.*	The overdue process's standard information string (this is dynamic as is constructed by an algorithm)	Overdue Process - Main
Cut Process. One row is displayed for every Active* cut process linked to the account's service agreements.*	The cut process's standard information string (this is dynamic as is constructed by an algorithm)	Cut Process - Main
Pay Plan. One row is displayed for every Active* pay plan linked to the account*	The pay plan type's description and create date/time	Pay Plan - Main
Payment Arrangement. One row is displayed for every non-cancelled, non-closed payment arrangement (i.e., service agreement with a special role of Payment Arrangement) linked to the account	The service agreement's SA type description, start date and status	Payment Arrangement - Main

Warning:

The first 25 rows are displayed when this zone is initially built. If more rows exist, a Get All button appears. If you click this button, the system retrieves a maximum of 750 rows.