Address

Oracle Revenue Management and Billing enables you to define various types of address for a person, such as:

Type of Address Purpose
Person Mailing This address is used to sent the bills, letters, quotes, and statements to a person.
Person Seasonal This address is only used when the person wants to send their correspondence to an alternate address for a predefined period.
Account Override This address is used when the person wants the account-specific correspondence to be sent to an override address instead of the person's mailing or seasonal address.

The system provides the ability to define effective dated address for various entities, such as person, account, or adjustment. For example, for a person named P1, you can define two mailing addresses (A1 and A2) - A1 is effective from Jan 2017 and A2 is effective from Jan 2018. Accordingly, all correspondence for P1 from Jan 2017 to Dec 2017 will be sent to the address A1 and all correspondence for P1 from Jan 2018 onwards will be sent to the address A2. A new screen named Address is introduced to define effective dated address. You can also edit or delete an effective dated address from the Address screen.

Note: If the Enable Effective Dated Address Feature option type of the C1-Address feature configuration is set to N, you cannot edit the entity details or disassociate an entity from an address from the Address screen when the address is associated to the entity using the Person Mailing, Person Seasonal, or Account Override address type.

You can optionally configure the system to use the approval workflow process whenever an address is defined, edited, or deleted from the Address screen. If the approval workflow process is configured for the C1-Address business object, the approval transaction is created while defining, editing, copying, or deleting an address. Once the approver approves the approval transaction, the changes are reflected in the system. While configuring the approval workflow group for the C1-Address business object, you need to use the C1-AddressAppTxnDisplay display UI map and C1-AddressAppTxnInput input UI map.

Note:

Now, the following screens or tabs use a new business service named C1-GetEffectiveDatedAddress:

  • Contact Information and Address tabs on the Person screen

  • Persons tab on the Account screen

  • A/P Request tab on the Adjustment screen

  • Overdue Process Information for Account: {Account Info} screen (accessed through the Delinquency Central screen)

  • Main tab on the Refund Request screen

  • Bill Routings tab on the Bill screen

  • Main tab on the Customer Contact screen

  • Quote Routings tab on the Quote screen

  • Main tab on the Statement screen

  • Main tab on the Order screen

This business service is also used during the statement generation, bill extract, and while displaying effective seasonal address alert on the dashboard. For more information about this business service, see C1-GetEffectiveDatedAddress.

Related Topics

For more information on... See...
Address screen Address
Address Information screen Address Information

Parent Topic: Person Information