Payment - Manual Distribution

You can use this page to view contracts linked to the payment's account and to manually distribute a payment amongst specific contracts.

Open this page using Payments, Payment, Manual Distribution.

CAUTION: Most payments are maintained using the Payment Event page. The transaction described below is typically only used to view a payment's payment segments and to manually distribute a payment amongst an account's contracts.
Note: If the payment's account has more than 25 contracts, the search criteria are intentionally left blank in order to avoid retrieving all contracts (with the resultant slow response times). You must therefore use the Contract Filter to define the type of contracts that should be retrieved. See the Description of page below for more information about this page's search criteria.

Description of page

Payment Info contains a concatenation of important information about the payment.

Payment ID is the system-assigned unique identifier of the payment.

Note: If the payment's account has more than 25 contracts, the search criteria are intentionally left blank in order to avoid retrieving all contracts (with the resultant slow response times). You must therefore use the Contract Filter to define the type of contracts that should be retrieved.

Use the Contract Filter to define the types of contracts that appear in the grid. The following options are available:

  • All. Use this option if you want to view all contracts.
  • Contract Type. Use this option to restrict contracts to those linked to a given Division and Contract Type.

Don't forget to click the search button after changing the Contract Filter.

The grid that follows contains the contracts that match your search criteria. The following information appears in the grid:

  • Contract Information contains summary information about the contract.
  • Distributed Amt is the amount of the contract's debt relieved by the payment. This field is gray after the payment is frozen.
  • Billed Amt is the amount that was billed for the contract on the bill preceding the payment date.
  • Delinquent Amt is the amount of debt associated with financial transactions that appear on overdue bills.
  • Current Balance is the amount currently owing for this contract.
Note: If the account being paid is an open item account, then an alternate grid is displayed. The alternate grid is designed to break down payable balances by individual bill and contract. Both unpaid bill balances and new charges are displayed. After distribution, a separate match event will be created for each bill paid or partially paid.

The open item manual distribution grid contains the following columns:

  • Bill Date
    • Shows bill date if the row contains an account's unpaid bill.
    • Shows ' New Charges ' if the row contains an account's unbilled new charges.
    • Shows ' Payment Segment ' for the following conditions:
  • Row is a pay segment of a cancelled payment.
  • Row is a pay segment of an overpayment to the highest priority contract or an excess credit contract.
  • Row is a pay segment of a balance forward payment distribution.
  • Bill ID - Indicates the bill against which the payment is distributed.
  • Contract Information contains summary information about the contract.
  • Distributed Amount
    • You can enter an amount to distribute if the payment is non-frozen and non-cancelled, otherwise, this field is protected.
  • Billed Amount
    • The amount that was billed for the contract on the row's bill. If the row does not represent a bill amount then this will be zero.
  • Unpaid Amount
    • This is determined by the "determine open-item bill amount" algorithm as defined on the installation option.
    • This column will contain zero if:
  • The row is linked to an open non-disputed match event with other bills' FTs on it. In this case, it is not possible to determine the bill amount.
  • The row is linked to an open disputed match event.

For either grid, the following information appears at the bottom of the page:

  • Payment Amount is the amount of the payment.
  • Distributed Amount is the sum of the payment segments linked to the payment.
  • The Difference between the Payment Amount and the Distributed Amount appears if it is non-zero.
  • Billed Amount is the amount of the bill preceding the payment date.
  • Delinquent Amount is the amount of the customer's debt that was due on / before the prior bill's due date.
  • Current Balance is the account's current balance.