Payment - Pay Segments

You can use this page to view all or selected payment segments linked to a payment.

Open Payments, Payment, Payment Segments to view this information.

CAUTION: Most payments are maintained using the Payment Event page. The transaction described below is typically only used to view a payment's payment segments.
Note: If the payment has more than 25 payment segments, the search criteria are intentionally left blank in order to avoid retrieving all payment segments (with the resultant slow response times). You must therefore use the Contract Filter to define the type of payment segments that should be retrieved. See the Description of page below for more information about this page's search criteria.

Description of page

Payment Info contains a concatenation of important information about the payment.

Payment ID is the system-assigned unique identifier of the payment.

Payment Event ID is the system-assigned unique identifier of the payment event. The adjacent info contains a concatenation of the payment date, amount, and the name of the main customer on the account that remits the event's tender. If multiple tenders exist, the customer's name is not displayed. A warning may also be displayed. The possible warnings are Unfrozen Payments and The Payment Event is unbalanced.

Payment(s) contains the total number and value of payments linked to the payment event.

Tender(s) contains the total number and value of tenders linked to the payment event.

Note: If the payment has more than 25 payment segments, the search criteria are intentionally left blank in order to avoid retrieving all payment segments (with the resultant slow response times). You must therefore use the Contract Filter to define the type of payment segments that should be retrieved.

Use the Contract Filter to define the types of contracts whose payment segments appear in the grid. The following options are available:

  • All. Use this option if you do not wish to restrict payment segments based on contract attributes.
  • Contract Type. Use this option to restrict payment segments to those whose contracts are linked to a given Division and Contract Type.

Don't forget to click the search button after changing the Contract Filter.

The grid that follows contains the payment segments that match your search criteria. The following information appears in the grid:

  • Click the go to button to transfer to view the financial transaction related to the payment segment. This is only available after the payment has been frozen.
  • Contract Information contains summary information about the contract.
  • Distributed Amt is the amount of the contract's debt relieved by the distribution.
  • Adjustment ID is displayed if there is an adjustment associated with the payment. Refer to Loan Overpayments for an example of when an adjustment is associated with a payment.

The following information appears at the bottom of the page:

  • Payment Amount is the amount of the payment.
  • Distributed Amount is the sum of the payment segments linked to the payment.
  • The Difference between the Payment Amount and the Distributed Amount appears if it is non-zero.
  • Billed Amount is the amount of the bill preceding the payment date.
  • Delinquent Amount is the amount of the customer's debt that was due on / before the prior bill's due date.
  • Current Balance is the account's current balance.