Adjustments - Approval

This page contains zones that show information about an approval request, and it is available when the adjustment being displayed references an approval request.

Open this page using Billing Management, Adjustment, Approval.

Description of page

This page includes the following zones:

  • A zone that displays standard Adjustment Information.
  • A zone that displays information relevant for Approval Request
  • A standard log zone displays the approval request log.
Note: On rejecting an adjustment, a To Do entry is created using the C1-ADJRJ To Do type. You can search for the To Do entry in the To Do List screen. On clicking the Submitted Message link corresponding to the To Do entry, the Adjustment screen appears with the details of the account whose adjustment was rejected. You can then create a new adjustment for the account.
Fastpath: For more information, refer to The Big Picture of Approvals.