Defining a Characteristic for a Dispute Request Type
Prerequisites
To define a characteristic for a dispute request type, you should have:
-
Characteristic types defined in the application (where the characteristic entity is set to Dispute Request Type)
Procedure
To define a characteristic for a dispute request type:
-
Ensure that the Characteristics section
is expanded when you are defining, editing, or copying a dispute request type.
The Characteristics section contains the following fields:
Field Name Field Description Mandatory (Yes or No) Characteristic Type Used to indicate the characteristic type. Note: The list includes only those characteristic types where the characteristic entity is set to Dispute Request Type.Yes (Conditional) Note: This field is required when you are defining a characteristic for the dispute request type.Characteristic Value Used to specify the value for the characteristic type. Note: On specifying the value for a predefined characteristic type, the description of the characteristic value appears corresponding to the Characteristic Value field.Yes (Conditional) Note: This field is required when you are defining a characteristic for the dipsute request type. -
Enter the required details.
Note: If you select a predefined characteristic type, the Search (
) icon
appears corresponding to the Characteristic Value field. On clicking the Search icon, you can
search for a predefined characteristic value. -
If you want to define more than one characteristic for
the dispute request type, click the Add (
) icon and then repeat step 2.
Note: However, if you want to remove a characteristic from the dispute request type, click the Delete (
) icon corresponding to the characteristic.
Related Topics
| For more information on... | See... |
|---|---|
| How to define a dispute request type | Defining a Dispute Request Type |
| How to edit a dispute request type | Editing a Dispute Request Type |
| How to copy a dispute request type | Copying a Dispute Request Type |