Editing a Dispute Request Type

The Dispute Request Type screen appears. It contains the following sections:

• Main - Used to specify basic details about the dispute request type.

• Characteristics - Used to define the characteristics for the dispute request type.

The Main section contains the following fields:

Field Name	Field Description	Mandatory (Yes or No)
Dispute Request Type	Displays the dispute request type.	Not applicable
Business Object	Indicates the dispute request type business object used while defining the dispute request type.	Not applicable
Description	Used to specify the description for the dispute request type.	Yes
Dispute Request Business Object	Used to indicate the business object that you want to use while creating the dispute request.	Yes
Detailed Description	Used to specify additional information about the dispute request type.	No
Status	Used to indicate the status of the dispute request type. The valid values are: Active Inactive Note: You cannot change the status of a dispute request type to Inactive if there are dispute requests which are created using the dispute request type and are currently in the Draft or Approval In Progress status.	Yes
Default Adjustment Type	Used to indicate the adjustment type using which the dispute adjustment is created. Note: The Search () icon appears corresponding to this field. On clicking the Search icon, the Adjustment Type Search window appears.	Yes
Approval Required	Used to indicate whether approval is required while creating the dispute adjustments using the dispute request type.	No
Approval Profile	Used to indicate the approval profile which must be used to define approval hierarchy for the dispute request type. Note: This field appears when the Approval Required check box is selected.	Yes (Conditional) Note: This field is required when the Approval Required check box is selected.
Hierarchical Approval	Used to indicate whether multi-level or single-level approval is required while creating the dispute adjustments using the dispute request type. Note: This field appears when the Approval Required check box is selected.	No
Zero Threshold Amount Hierarchy	Used to indicate that based on the approval profile hierarchy, To Do Type from the hierarchy is selected. The valid values are: Credit Debit	No
Submitter To Do Type	Used to indicate the To Do type for the submitter when the dispute request is resubmitted by the approver. Note: This field appears when the Approval Required check box is selected. The Search () icon appears corresponding to this field. On clicking the Search icon, the To Do Type Search window appears.	Yes (Conditional) Note: This field is required when the Approval Required check box is selected.
Submitter To Do Role	Used to indicate the To Do role for the submitter when the dispute request is resubmitted by the approver. Note: This field appears when the Approval Required check box is selected.	Yes (Conditional) Note: This field is required when the Approval Required check box is selected.