Sample Membership Cancellation Outbound Message

Using the below example, you can do the following:

  • Initiate an outbound message to cancel an individual membership when the main subscriber is delinquent.

Person Name Main Subscriber Health Plan Code Billed Amount Paid Through Date Amount Paid
TREVOR, JOHNSON SELF APTC_​BENEFIT 2500.00 31-09-2023 0.00
<schema>
    <xmlRawResponse></xmlRawResponse>
    <xmlResponse></xmlResponse>
    <outboundMessageId></outboundMessageId>
    <notificationExternalId></notificationExternalId>
    <type></type>
    <processingMethod></processingMethod>
    <status></status>
    <extract></extract>
    <batchControl></batchControl>
    <batchNumber></batchNumber>
    <creationDateTime></creationDateTime>
    <messageCategory></messageCategory>
    <messageNumber></messageNumber>
    <processSignature></processSignature>
    <version></version>
    <xmlSource>
        <healthPlanCode>APTC_BENEFIT</healthPlanCode>
        <externalMembershipId>TREV_JOHNSON_1990</externalMembershipId>
        <membershipId>199027061071452</membershipId>
        <delinquencyProcessId>105284384641</delinquencyProcessId>
        <mainSubscriberPersonId>0334838136</mainSubscriberPersonId>
        <mainSubscriberPersonIdentifierType>WEB</mainSubscriberPersonIdentifierType>
        <mainSubscriberPersonIdentifier>TREV_35704014_M01</mainSubscriberPersonIdentifier>
        <mainSubscriberName>TREVOR,JOHNSON</mainSubscriberName>
        <mainSubscriberRelationshipType>OWNER</mainSubscriberRelationshipType>
        <startDate>2023-01-01</startDate>
        <endDate>2023-12-31</endDate>
        <paidThroughDate></paidThroughDate>
        <cancelReason>INDV_MEM_CNC</cancelReason>
        <cancelReasonDescription>Membership Awaiting Cancellation</cancelReasonDescription>
        <billedAmount>2500.00</billedAmount>
        <paidAmount>0.00</paidAmount>
    </xmlSource>
    <errorDetails></errorDetails>
    <ilmDate></ilmDate>
    <isEligibleForArchiving></isEligibleForArchiving>
</schema>
Note: We have given the above sample to illustrate how the tags should be nested while sending an membership cancellation outbound message to the external system. However, you should not seamlessly use this sample in your environment because the required pre-requisite data may not be available in your environment. In such case, the system will give erroneous results.