Patient Administration 2026.Q1.MR1

The following solution changes are available with this release:

Solution Change Description and UI Impact Reference Materials Validation Guidelines Implementation and Maintenance Impact
Financial Responsibility (PATIENT-4)

You now can add and manage insurance, complete MSPQs, and allocate insurance for patient visits.

UI Impact:

Workflow (Implemented)

Additional functionality for adding, viewing, and managing patient insurance allows front office staff to effectively manage coverage for patient visits.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: Low

An external scanner must be connected and installed to scan insurance cards.

Maintenance Impact: None

Appointment Actions (PATIENT-5, PATIENT-9)

You now can view additional appointment details, edit appointment details from the Visit List, and use the Book Again option to schedule another appointment after checking out an appointment. Additionally, appointment history information is now recorded in the system.

UI Impact:

Workflow (Automatic)

Schedulers and registrars now have an additional location from which to view details and perform appointment actions. Additionally, administrators can now view HIPAA-compliant audits to understand when and by whom patient information is accessed or edited.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Capture Patient Information (PATIENT-7)

You now can capture additional patient demographic information in the Patient Profile such as address, gender identity, sexual orientation, tribal affiliation, occupation, and employment. You can also scan or upload a patient’s ID and upload a patient’s photo.

UI Impact:

Workflow (Automatic)

Capturing additional patient demographic information can provide greater context and sensitivity when managing patient care. Capturing a patient’s ID and photo can help identify the patient.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Insurance Eligibility (PATIENT-10, PATIENT-13)

You now can submit eligibility checks for health plans, view all relevant details for the submission and response, as well as address any discrepancies found.

UI Impact:

Workflow (Implemented)

By having comprehensive eligibility details, schedulers and registrars can help ensure accurate and efficient health insurance eligibility verification.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: Medium

Eligibility configuration for Millennium Platform must be completed before using this functionality.

Maintenance Impact: None

Multiple Appointment Scheduling (PATIENT-16)

You now can search by appointment type, select multiple appointments of different appointment types, and schedule all appointments at once. Additionally, you now can add appointment reasons and comments.

UI Impact:

Workflow (Implemented)

Scheduling multiple appointments of different types at once helps to streamline the process for schedulers.

Schedule an Appointment

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: Medium

New scheduling configuration in the Administrative Console must be completed before using this functionality.

Maintenance Impact: None

Patient Portrait Flexing (PATIENT-17)

You now can edit and view patient information directly from the Patient Portrait.

UI Impact:

Workflow (Automatic)

Schedulers and registrars can select the Patient Portrait to quickly manage and view patient information.

Edit Patient Information

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Portal Enrollment (PATIENT-18)

Patient Portal enrollment invitations can now be sent to an authorized representative (proxy) for patients who are minors. Additionally, the system indicates the patient's enrollment status.

UI Impact:

Workflow (Automatic)

This functionality allows schedulers and registrars to quickly view and manage Patient Portal enrollment status for a patient or proxy.

Edit Patient Information

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Patient Care Team (PATIENT-19)

You can add or update a patient’s care team members. You can also sequence care team members with the same role.

UI Impact:

Workflow (Automatic)

Sequencing care team members with the same role ensures that the correct care team members are contacted.

Update Care Team

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Patient Search (PATIENT-27)

Potential duplicate patients are now displayed when you create a new patient.

UI Impact:

Workflow (Automatic)

Displaying duplicate patients can minimize errors in the system and ensure that patient information is accurate and streamlined.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Visit List (PATIENT-30)

You now can filter the Visit List by State and Visit type.

UI Impact:

Workflow (Automatic)

Filtering the Visit List allows schedulers and registrars to quickly find the visit they need.

Manage Visits

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Patient Tracker (PATIENT-31)

You now can select View Remaining Tasks from the Check In Summary to view incomplete tasks for a patient appointment. Additionally, the Book Again option now is available in Patient Tracker for checked out appointments.

UI Impact:

Workflow (Automatic)

Schedulers and registrars can select View Remaining Tasks to quickly access and complete outstanding tasks for patient appointments, as well as easily book future appointments for a checked out patient using the Book Again option.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Visit Management (PATIENT-32)

Outstanding information associated with patient visits are now displayed as Needs Attention tasks. Additionally, you can now edit the appointment reason and add appointment comments for visits.

UI Impact:

Workflow (Automatic)

The Needs Attention panel allows schedulers and registrars to easily address missing visit information.

Manage Visits

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Document Scanning and Patient Forms (PATIENT-37, PATIENT-39)

With Device Connect, you can scan patient documents into the system. Additionally, a Needs Attention task is displayed for incomplete forms, and forms that a patient declined to sign are indicated. Optional Needs Attention tasks are also displayed for a missing insurance card and photo ID.

UI Impact:

Workflow (Implemented)

Document scanning functionality and the Needs Attention panel for incomplete forms and ID cards allow schedulers and registrars to easily manage patient information for appointments.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: Low

An external scanner must be connected and installed to use this functionality.

Maintenance Impact: None

Patient Photo Capture (PATIENT-40)

A Needs Attention task now is displayed if a patient is missing a photo.

UI Impact:

Workflow (Automatic)

Missing patient photos now prompt a Needs Attention task so that schedulers and registrars can ensure that patient information is complete and accurate.

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Resource Management (PATIENT-248)

You now can configure default preparation and instructions for appointment types.

UI Impact:

Workflow (Implemented)

Default preparations and instructions are easily accessible to schedulers, registrars, and providers to help ensure timely and effective care.

See the Configure Schedule an Appointment section of Oracle Health Patient Administration Configuration Guide

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: Medium

Preparations and instructions are added when you configure appointment types in the Administrative Console.

Maintenance Impact: None

Prior Authorizations (PATIENT-1510)

Payer approval now is automated for specific services before services are provided.

UI Impact:

Workflow (Automatic)

Automating the process of obtaining payer approvals helps minimize care delays and reduce claim denials.

Manage Prior Authorizations

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Telemetry and Observability (PATIENT-1522)

You now can capture foundational metrics such as process durations, success or failure rates, and user actions for key patient workflows. Dashboards are available for customers to assess and optimize operational efficiency.

UI Impact:

Visual Only

Lights On Network Metrics Help

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None

Patient Bill Estimates for Out-of-Pocket Costs (PATIENT-3826)

Estimates for a patient's out-of-pocket costs now can be generated automatically.

UI Impact:

Workflow (Automatic)

Generating estimates for a patient’s out-of-pocket costs can ensure that payments are accurate and efficient.

Review Patient Bill Estimates

Verify that you can successfully complete the workflows in the Reference Materials.

Implementation Impact: None

Maintenance Impact: None