Limited Income Report
The Limited Income Report helps customers enrolled in a limited income plan improve their energy efficiency and identify ways to lower both current and future bills. While its primary goal is to promote energy savings, the report also includes features tailored to the unique circumstances and needs of limited income customers. There are two types of reports:
Limited Income Welcome Report
The Limited Income Welcome Report is the first report a new or legacy customer receives as part of their Home Energy Report program experience.
Legacy customers: Customers that have received Home Energy Reports in the past are considered legacy customers. The Welcome Report acknowledges how the report experience has changed.
New customers: Customers that have never received a Home Energy Report are considered new customers. The Welcome Report introduces new customers to their report insights.
Note:
Customers who move from one audience segment to another are not considered new customers.See the Limited Income Report Modules for more information about how the experience varies by module.
Limited Income Progress Report
The Limited Income Progress Report is focused on general energy efficiency and money saving goals for limited income customers.
See the Limited Income Report Modulesfor more information about how the experience varies by module.
Limited Income Report Modules
The Limited Income Report type is built with a predefined mix of dynamic and static modules that have been carefully crafted to tell customers a personalized story about their energy use. It provides new experiences and insights that vary over time, depending on specific customer attributes and utility goals. Go to the individual module page for more details about the user experience.
Limited Income Welcome Report Module
The following modules are included on the front of the report:
The following modules are included on the back of the report: