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If you cannot see the Oracle System Assistant task screen after you have tried to access it, perform the Verify That Oracle System Assistant Is Installed procedure. Use this procedure to determine whether Oracle System Assistant is installed in your server and is working properly.
Your Netra Blade X3-2B supports Oracle System Assistant as a default option, and is preinstalled in the server. If Oracle System Assistant is physically installed in your server, but it is not visible from the file system, it could be offline, corrupted, or overwritten.
To check the Oracle System Assistant installation:
In Oracle ILOM web interface, go to the System Summary page to check whether Oracle System Assistant is installed in the server. See Access Oracle ILOM (Web).
Open a file system browser or command-line terminal, navigate to the computer or devices directory, and check whether the Oracle System Assistant USB device is present.
The Oracle System Assistant USB device is labeled: ORACLE_SSM. Double-click the device to ensure that it is accessible.
If the device is present and accessible, launch the application. See Accessing Oracle System Assistant.
If the device is not present to the OS, perform a physical check of the server. See Service, Servicing USB Flash Drives.
If the device is present but not accessible, it might contain corrupt data. See Restore Oracle System Assistant Software.
Access the server BIOS Setup Utility and navigate to the Boot menu. For information about accessing your server BIOS Setup Utility, see Setting Up the Blade With BIOS Setup Utility.
The Oracle System Assistant device label is Oracle_SSM.
If the correctly labeled device is displayed on the boot list, then your server has Oracle System Assistant. For information about how to launch the Oracle System Assistant application, see Accessing Oracle System Assistant.
If the device is physically present in the server, but does not appear in the boot list, then Oracle System Assistant might be disabled and offline. Use the next step to check whether Oracle System Assistant is disabled and offline.
If Oracle System Assistant is disabled and offline, enable it to make it visible and bootable.
Oracle System Assistant is installed on a USB device inside the server. For the location of the internal USB ports for your server, see Service, Servicing USB Flash Drives.
If the device is present, try to launch the application. See Accessing Oracle System Assistant.
If the device is present, but cannot be seen from the operating system, it might be disabled and offline. See Enable Oracle System Assistant From BIOS.
If the application does not launch, it might contain corrupt data. See Restore Oracle System Assistant Software.