Oracle Self-Service E-Billing v6.0: What's New in This Release

Application Guide for Oracle Self-Service E-Billing (Business Edition) >

What's New in This Release

What's New in Application Guide for Oracle Self-Service E-Billing (Business Edition), Version 6.0.4

Table 1 lists changes described in this version of the documentation to support release 6.0.4 of the software.

Table 1. New Product Features in Application Guide for Oracle Self-Service E-Billing (Business Edition), Version 6.0.4.
Topic	Description
Setting a Preferred Language Setting a Preferred Language (CSR)	New topics. The use cases has been added for all users and CSRs to set a preferred language in implementations that have been localized. The preferred language is used in the user's subsequent sessions of Oracle Self-Service E-Billing.
Viewing and Managing Company Users	Modified topic. This use case has been enhanced for the new feature to add multiple users. Also, an administrator can no longer delete his or her own profile.
Enrolling a Company User (Administrator or Subscriber)	New topic. The business administrator can create new administrators and subscriber users and associate the new users with a service agreement at the same time.
Enrolling a Company User (Manager)	New topic. The business administrator can create new manager users and associate the new managers with a service agreement or account number at the same time.
Enrolling Multiple Users	New topic. This topic describes the use case that lets an administrator add multiple users at once.
Highest Spending Services by Service Agreement Most Frequently Called Number by Service Agreement Most Frequently Called Number by Service Agreement Details Most Frequently Called Destination by Service Agreement Most Frequently Called Destination by Service Agreement Details Most Frequently Called Country by Service Agreement Most Frequently Called Country by Service Agreement Details	New topic. This topic describes the new drill-down reports available from the existing Top-X reports.
Reporting on the Billing Hierarchy Reporting on the Business Hierarchy	New topics. These topics describe how billing and business hierarchies work with reporting.
"Enrollment"	Topic removed. This topic has been removed because the use case has been replaced with two new enrollment use cases.
"Configuring User Notifications"	Chapter removed. The chapter is in Implementation Guide for Oracle Self-Service E-Billing.

Table 2 lists changes described in this version of the documentation to support release 6.0.3 of the software.

Table 2. New Product Features in Application Guide for Oracle Self-Service E-Billing (Business Edition), Version 6.0.3.
Topic	Description
Enrolling a Company User (Administrator or Subscriber)	New topic. This topic describes the new use case that requires the company administrator to enroll users to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Setting the Password and Security Question	New topic. This topic describes the new use case that requires each user to set a personal password and security question to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Resetting a Password	New topic. This topic describes the new use case that lets users who have forgotten their password create a new one. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Setting Account Lockout Status	New topic. This topic describes the new use case that lets an administrator change a user's lockout status. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Enrolling the Initial CSR Administrator	New topic. This topic describes the new use case that requires the initial CSR administrator to enroll using the default CSR user ID and password to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Enrolling a CSR Administrator	New topic. This topic describes the new use case that requires the initial CSR (and other CSR users with an administrative role) to enroll new CSR users to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Setting a CSR Password and Security Question	New topic. This topic describes the new use case that requires each CSR user to set a personal password and security question to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Resetting a CSR Password	New topic. This topic describes the new use case that lets CSR users who have forgotten their password create a new one. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Editing a CSR User	New topic. This topic describes the new use case that lets administrative CSR users view and modify the current profile information of all the CSR users, including themselves. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Adding a CSR Administrator	New topic. This topic describes the new use case that lets CSR users search a company's organization and add additional administrative users for the company. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Setting CSR Account Lockout Status	New topic. This topic describes the new use case of incidents that cause Oracle Self-Service E-Billing to lock a CSR user account, preventing the user from logging in to the Billing and Payment application. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Viewing the Account Lockout Report	New topic. This topic describes the new use case that lets a CSR administrator display a list of accounts (end users or CSR users) that have been locked out of Oracle Self-Service E-Billing. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Reactivating a Locked Account	New topic. This topic describes the new use case that lets a CSR administrator reactivate a CSR or user account that has been locked out. This use case was added to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Analytic Reports	Use cases were updated to add new PDF and XML download formats to the analytic reports.
Managing a User Profile Managing a CSR Profile	Modified topics. These topics were updated to comply with the Payment Card Industry Data Security Standard (PCI DSS).

Table 3 lists changes made to this guide to support release 6.0.1 of the software.

Table 3. New Product Features Updated in the Application Guide for Oracle Self-Service E-Billing (Business Edition), Version 6.0.1.
Topic	Description
Enrolling the Initial CSR Administrator	The CSR user search now includes filtering to include inactive users.

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