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StorageTek Dual 8Gb FC Dual GbE HBA, ExpressModule, Emulex Installation Guide For HBA Models SG-XPCIEFCGBE-E8-Z, SG-PCIEFCGBE-E8-Z, SG-XPCIEFCGBE-E8-N, SG-PCIEFCGBE-E8-N and 7105393

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Updated: August 2018
 
 

Using the OneCommand Manager CLI for Troubleshooting a Fatal Error

In the event of a failure, the OneCommand Manager application command-line interface (CLI) produces a usable firmware (FW) dump that you can send to Emulex (now Broadcom) for troubleshooting. The default location of the firmware dump varies by operating system:

  • Windows – /Util/Dump subdirectory of the OneCommand Manager installation directory

  • Oracle Solaris – /opt/ELXocm/Dump

  • Linux – /var/log/emulex/ocmanager/Dump

About Automatic Firmware Dumps

This section lists the requirements for producing automatic firmware dumps, and provides general information about the OneCommand Manager CLI firmware dumps.

Requirements:

  • OneCommand Manager application command-line interface, version 11.1.218.x, or newer

  • elxhbamgrd process must be running in the background (The ECD installer or system boot starts the process, by default.)

General Information

  • Manual firmware dumps do not collect fatal firmware errors.

  • HBA firmware (FW) detects fatal errors.

  • HBA firmware notifies the driver of any errors.

  • The driver notifies the OneCommand Manager command-line interface (via the OneCommand Manager elxhbamgrd daemon process) to start the firmware dump process.

  • The firmware dump is produced and stored in the default dump directory, per your operating system.