Sun Server X3-2 (formerly Sun Fire X4170 M3) Product Notes

Storage drives of servers with both Internal and External Sun Storage 6 Gb SAS PCIe HBA cards are not detected by BIOS at boot time (15803117, formerly CR 7183271)

If the server is configured with a Sun Storage 6 Gb SAS PCIe Internal host bus adapter (HBA) installed in PCIe slot 6 and a Sun Storage 6 Gb SAS PCIe External HBA installed in one of the external PCIe slots (slots 1 through 5), the storage drives are not detected during the BIOS boot. As a result, Pc-Check will not detect and test the internal storage drives and you will not be able to designate an internal storage drive as the boot drive.

Affected hardware and software:

• Sun Storage 6 Gb SAS PCIe Internal HBA (SG-SAS6-INT-Z and SGX-SAS6-INT-Z)

• Sun Storage 6 Gb SAS PCIe External HBA (SG-SAS6-EXT-Z and SGX-SAS6-EXT-Z)

• Releases 1.0 and later

Workaround:

To reconfigure the internal and external HBA cards so that the internal storage drives are detected at boot time, perform the following steps:

1. Reboot the server.

   As the BIOS boots, the LSI Corporation MPT SAS2 BIOS screen appears.

2. When the “Type Control+C to enter SAS Configuration Utility” message appears, type: Ctrl+C.

   The LSI Corp Config Utility screen appears.

   Note that the internal PCIe card (SG-SAS6-INT-Z) does not appear in the Boot Order column.

3. Press the right arrow key to select the Boot Order column.

4. Press the Insert key (Alter Boot List).

   The number 1 is inserted next to the internal PCIe card (SG-SAS6-INT-Z).

5. To change the boot order, press the - (minus) key (Alter Boot Order).

   The Boot order number for the internal PCIe card is changed to 0 (zero) and the boot order for the external PCIe card (SG-SAS6-EXT-Z) is changed to 1 (one).

6. Use the arrow keys to select the Boot Order column for the external PCIe card and press the Del key (Alter Boot List) to remove the external PCIe card from the boot order.

7. To exit from the LSI Corp Config Utility, press the Esc key.

   An exit confirmation screen appears.

8. In the Exit Confirmation screen, scroll down to “Save Changes and Reboot” and press the Enter key.

9. When the BIOS screen appears, press the F2 key to enter the BIOS Setup Utility.

   The BIOS Main screen appears.

10. In the BIOS Main screen, select the Boot option in the menu bar.

    The Boot Menu screen appears.

11. Verify that the server's internal storage drives are now displayed in the Boot Menu screen.

    You can now select an internal storage drive to be at the top of the boot list order.