Front and Rear Panel (Service)
Understanding Diagnostics and Tools
Log In To Oracle ILOM (Service)
Oracle ILOM Service-Related Commands
Oracle ILOM Properties That Affect POST Behavior
Interpreting Log Files and System Messages
View Log Files (Oracle Solaris)
Find the Modular System Chassis Serial Number
Find the Server Module Serial Number
Preparing the Server Module for Removal
Shut Down the OS and Host (Commands)
Shut Down the OS and Host (Power Button – Graceful)
Shut Down the OS and Host (Emergency Shutdown)
Set the Server Module to a Ready-to-Remove State
Remove the Server Module From the Modular System
Determine Which Drive Is Faulty
Remove a Drive or Drive Filler
Install a Drive or Drive Filler
Determine Which DIMM Is Faulty
Servicing the Enclosure Assembly (Motherboard)
Transfer Components to the New Enclosure Assembly
Returning the Server Module to Operation
Install the Server Module Into the Modular System
Power On the Host (Oracle ILOM)
-> set /HOST keyswitch_state=Diag Set ???keyswitch_state' to ???Diag'
-> reset /System Are you sure you want to reset /System (y/n)? y
-> set /HOST keyswitch_state=Normal Set ???ketswitch_state' to ???Normal'
-> start /SP/faultmgmt/shell Are you sure you want to start /SP/faultmgmt/shell (y/n)? y faultmgmtsp>
This example shows a faulty DIMM.
faultmgmtsp> fmadm faulty ------------------- ------------------------------------ -------------- -------- Time UUID msgid Severity ------------------- ------------------------------------ -------------- -------- 2012-10-08/12:13:42 59b2d926-4896-e979-e85c-cfedb5daedf5 SPSUN4V-8000-F2 Major Problem Status : solved Diag Engine : fdd 1.0 System System Component Manufacturer : Oracle Corporation Name : Netra SPARC T5-1B Part_Number : 710537x-xx Serial_Number : 1245NNxxx ---------------------------------------- Suspect 1 of 1 Fault class : fault.memory.dimm-ue Certainty : 100% Affects : /SYS/MB/CM0/CMP/BOB6/CH1/D0 Status : faulted but still in service FRU Status : faulty Location : /SYS/MB/CM0/CMP/BOB6/CH1/D0 Manufacturer : Samsung Name : 8192MB DDR3 SDRAM DIMM Part_Number : 07042208,M393B1K70DH0-YK0 Revision : 02 Serial_Number : 00CE0212133341DB80 Chassis Description : Uncorrectable errors have occurred while accessing memory. Response : An attempt will be made to remove the affected memory from service. Host HW may restart. Impact : Total system memory capacity has been reduced and some applications may have been terminated. Action : Use 'fmadm faulty' to provide a more detailed view of this event. Action associated with fault.memory.dimm-ue Please refer to the associated reference document at http://support.oracle.com/msg/SPSUN4V-8000-F2 for the latest service procedures and policies regarding this diagnosis.
Only perform this command if the previous steps did not clear the fault.
For more information about clearing faults, see Clear a Fault.
faultmgmtsp> fmadm acquit 3aa7c854-9667-e176-efe5-e487e5207a8a
If you are finished servicing components, see Returning the Server Module to Operation.
If you are servicing additional components, see Component Task Reference.