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Oracle ZFS Storage ZS3-ES

Installation Guide
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Document Information

Using This Documentation

About This Documentation

Related Documentation

Feedback

Support and Accessibility

About the Installation Procedure

Installation Procedure Overview

About Server Features and Components

Server Components

Front Panel Status Indicators, Connectors, and Drives

Back Panel Status Indicators, Connectors, and PCIe Slots

Preparing for Server Installation

Shipping Inventory

Tools and Equipment Needed for Installation

ESD and Safety Precautions

Installing the Server Into a Rack

Installation Prerequisites

Rack Requirements

Safety Precautions When Rackmounting the Server

Rackmount Kit Contents

Stabilize the Rack for Installation

Install Mounting Brackets

Mark the Rackmount Location

Attach Tool-less Slide-Rail Assemblies

Install the Server Into the Slide-Rail Assemblies

Install the Cable Management Arm

Remove the Cable Management Arm

Verify Operation of Slide-Rails and CMA

Install Oracle Disk Shelves

Cabling the Server

Rear Cable Connections and Ports

Ethernet Ports

Connect Data Cables to the Server

Connect the Cluster Cables

Connect to Oracle DE2 Disk Shelves

Powering On and Initially Configuring the Server

Prerequisites

Clustering Guidelines

Power on the Oracle Disk Shelves and Servers

Configure the Primary Network Interface

Initial Configuration

Troubleshooting Installation Issues

Connecting to Oracle ILOM

Oracle ILOM Hardware and Interfaces

Network Defaults

Logging In to Oracle ILOM Using a Local Serial Connection

Logging In to Oracle ILOM Using a Remote Ethernet Connection

Troubleshooting the Service Processor Connection

Resetting the Service Processor Using Oracle ILOM

Reset the Service Processor From the Server Back Panel

Recover Root Account Password

Powering Down the Server

Graceful Server Power Down

Emergency Server Power Down Using the Power Button

Emergency Server Power Down Using the Oracle ILOM CLI

Emergency Server Power Down Using the Oracle ILOM Web Interface

Reset the Server

Use the Oracle ILOM Command-Line Interface to Reset the Server

Use the Oracle ILOM Web Interface to Reset the Server

Installation Troubleshooting

Technical Support Information Worksheet

Locating the System Serial Number

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Installation Troubleshooting

If you experience problems while setting up your server, see the troubleshooting information in the following table.

Note - For additional troubleshooting information, refer to the Oracle ZFS Storage ZS3-ES Service Manual, “Troubleshooting the Server”.

Problem
Possible Solution
Server powers on, but the monitor does not.
  • Is the Power button for the monitor turned on?

  • Is the monitor power cord connected to a wall outlet?

  • Is the monitor power cord connected to the monitor?

  • Does the wall outlet have power? Test by plugging in another device.
DVD does not eject from the media tray when you press the Eject button.
  • Move the mouse, or press any key on the keyboard. The drive might be in low power mode.

  • Use the utility software installed on your server to eject the DVD.

  • Ensure that the media in the device is not in use and is not mounted by the operating system.
No video is displayed on the monitor screen.
  • Is the monitor cable attached to the video connector?

  • Does the monitor work when connected to another system?

  • If you have another monitor, does it work when connected to the original system?

  • If, after POST and BIOS are complete, you no longer see video output on your monitor and see only a flashing cursor, check the configuration of the operating system to determine if it is configured to redirect its output exclusively over the serial line.
Server does not power on when the front panel Power button is pressed.
Keep notes on the following situations in case you need to call Oracle Service Personnel:

  • Is the Power/OK LED illuminated on the front of the system? (Ensure that the power cord is connected to the system and to a grounded power receptacle.)

  • Does the wall outlet have power? Test by plugging in another device.

  • Does the monitor sync within five minutes after power-on? (The green LED on the monitor stops flashing and remains illuminated.)

  • Check Oracle ILOM fault management settings to ensure that there are no faulty components or incorrect power management settings that might be preventing the system from powering on.
Keyboard or mouse does not respond to actions.
  • Verify that the mouse and keyboard cables are connected to the on-board USB 2.0 connectors on the server.

  • Verify that the server is powered on and the front Power/OK LED is illuminated.
Hung or frozen server: No response from mouse or keyboard or any application.
Try to access your system from a different server on the network:

  1. On another system, type ping IP-address-of-server.

  2. If a response is returned, then try logging in to the server using telnet, ssh, or rlogin.

  3. If you successfully log in, list the running processes using the ps command.

  4. Kill any processes that appear unresponsive or should not be running, by using the kill process-ID command.

  5. Check the responsiveness of the server after each process is killed.

If this procedure does not work, power cycle the server:

  1. Press the Power button to power off the server, and wait 20 to 30 seconds.

  2. Press the Power button again to power the system back on.

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