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SPARC T8-1 Server Installation Guide

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Updated: June 2019
 
 

Oracle Auto Service Request Software Activation

When you have completed initial installation and Oracle Solaris configuration, you can activate Oracle Auto Service Request (Oracle ASR) software for the server.

Oracle ASR software provides the ability to resolve problems faster by automatically opening service requests for Oracle's qualified server, storage, and Engineered System products when specific faults occur.

Parts are dispatched upon receipt of a service request sent by Oracle ASR. In many cases, Oracle engineers are already working to resolve an issue before you're even aware that a problem exists.

Oracle products with Oracle ASR securely transport electronic fault telemetry data to Oracle automatically to help expedite the diagnostic process. The one-way event notification requires no incoming Internet connections or remote access mechanism. Only the information needed to solve a problem is communicated to Oracle.

Oracle ASR is a feature of the Oracle hardware warranty, Oracle Premium Support for Systems, and Oracle Platinum Services.

Oracle ASR is integrated with My Oracle Support (https://support.oracle.com). You must use My Oracle Support to activate your ASR assets, such as a new server.

To activate automated support for a server, download software and find additional information at:

http://www.oracle.com/us/support/auto-service-request/index.html

Some of resources available for Oracle ASR through that site are:

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